The Challenge
Monks is a global, AI-powered marketing orchestration platform (part of S4 Capital) that's redefining how brands interact with customers in real-time. You'll own their community strategy and social presence, turning daily conversations into growth signals while managing real client relationships.
Your Mission
Launch and execute month-one social content calendar aligned with marketing strategy across all active channels
Establish daily brand listening routine, identify 3-5 emerging trends/conversation patterns, and brief marketing team weekly
Build response playbook for customer queries with <2 hour response time across all platforms
Audit existing community metrics, set baseline KPIs, and deliver first monthly performance report with optimization recommendations
Grow engaged community by 25%+ through consistent, on-brand content and active community management
Develop and implement 2-3 community-driven campaigns that directly impact client KPIs (engagement, reach, conversion)
Establish quarterly reporting cadence with data analysts showing ROI of community initiatives and growth opportunities
Create reusable content templates and community manager playbooks that scale across Monks' growing social channels
KPIs You'll Own
Response Time to Comments/DMs
Track average response time to customer queries; target <2 hours during business hours.
Community Engagement Rate
Measure likes, comments, shares, and saves as % of reach; benchmark against industry and competitor accounts.
Brand Sentiment Score
Monitor positive vs. negative mentions through social listening; track weekly shifts in brand perception.
Content Performance by Format
Analyze engagement by post type (carousel, video, text, story) to optimize calendar and content mix.
Community Growth Rate
Track follower/subscriber growth month-over-month across all platforms; identify growth drivers.
Tools & Stack
Your Team
Your Manager
Marketing or Communications Director (not specified)
Current Team
Social Strategist, Content Creator, Data Analysts, Marketing/PR/Communications teams
New growth hire to scale community operations
The Package
Salary
$45K-$60K COP
Remote
On-site in Bogota, D.C., Colombia
Benefits & Perks
Company Intelligence
Monks is the digital-first, data-driven global brand of S4 Capital plc, combining marketing and technology services to help brands interact with audiences in real-time. The company powers Monks.Flow, an AI ecosystem for marketing orchestration, and ranks among Cannes Lions' Top 10 Creative Companies (2022-25).
Funding
Part of S4 Capital plc (publicly traded)
Customers
Enterprise brands across multiple verticals
Culture
Innovation-focused, AI-first, data-driven, fast-paced digital environment
Is This Role For You?
- You've managed community/social for 1+ years and can prove engagement/growth wins with real metrics
- You're obsessed with daily brand sentiment analysis and spotting micro-trends before they blow up
- You write punchy, on-brand copy at speed and can respond to 50+ comments without breaking tone
- You partner well with creatives, data people, and strategists without needing to be asked twice
- You're comfortable in fast-moving digital environments where tools and best practices shift monthly
- You treat community management as just posting content on a calendar—you need to own the conversation
- You can't work on-site in Bogota or aren't familiar with Colombian/LATAM brand voice nuances
- You lack experience with social listening tools, analytics, or translating data into strategic recommendations
Interview Process
Application Review
Submit via monks.com/careers with portfolio showing community management work, engagement metrics, and sample copy
Initial Screening Call
Conversation about community management experience, metrics you've tracked, and familiarity with tools like Emplifi or Sprout Social
Case Study/Exercise
Likely a social content audit or community strategy exercise for a real/fictional brand; show your analytical and creative thinking
Team Interview
Meet with Social Strategist, Content Creator, and/or Marketing lead to assess collaboration fit and communication skills
Interested in this role?
Apply now and hear back within days, not weeks.
Get alerts for growth marketing jobs
Weekly email. Unsubscribe in one click.
Offres du même type
Manager, B2B Marketing (Bangkok-based, relocation provided)
Agoda • Greater Rio de Janeiro
Manager, Partner Growth Marketing (Bangkok Based, Relocation Provided) (Bangkok Based, Relocation Provided)
Agoda • Greater Rio de Janeiro
Senior Manager - Flights Marketing (Bangkok-based, relocation provided)
Agoda • Greater Rio de Janeiro
Estágio de Marketing Digital Growth e IA
ECDD • Rio de Janeiro, Rio de Janeiro, Brazil
About Growth Marketing Roles
Growth marketers drive user acquisition, activation, and retention through data-driven experimentation. They sit at the intersection of product, data, and marketing — running A/B tests, building funnels, and scaling what works.