Intercom
AI-powered helpdesk and customer agent, $242M funded, now scaling GTM.
Founded
2011
Team size
500+
Famous for
What Intercom is known for
- Built conversational AI for customer support before the category existed, now competing with newer entrants.
- Raised $242M from top-tier VCs including Bessemer, positioning as enterprise helpdesk alternative.
- Transitioned from messaging platform to AI-first customer service agent as market shifted post-2023.
For growth marketers
What it's like to work at Intercom
Series D, 500+ employees, mature GTM but actively hiring growth roles. You'd own data strategy for acquisition and expansion in a company pivoting hard toward AI. The team is established enough to have infrastructure, scrappy enough to move fast on new positioning. If you want to build metrics and playbooks for a category-defining shift, this is the seat.
About
In their own words
Intercom is a series D company based in San Francisco (United States), founded in 2011 by Des Traynor, Eoghan McCabe, Ciaran Lee and David Barrett. It operates as a Provider of an AI agent and helpdesk for customer service. Intercom has raised $242M in funding from investors like Bessemer Venture.
Open positions
Postes ouverts (1)
Around Intercom
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Adjacent in the market
Companies like Intercom
Adjacent roles
Roles Intercom typically hires
Product Marketing Manager
Bridge product and market. Positioning, launches, sales enablement.
Growth Marketing Manager
Run growth experiments. Own a channel. Move the needle.
Demand Generation Manager
Pipeline, MQLs, ABM. Where marketing meets the sales number.
Head of Growth
Own the growth function end-to-end. Strategy, channels, hiring.
FAQ
Questions about Intercom
Is Intercom hiring growth marketing roles?
Yes. Intercom has 1 open growth role on Growth.Talent today. Listings refresh weekly from scraped and recruiter-posted sources.
Does Intercom hire remote growth talent?
0 of Intercom's 1 listing (0%) are remote or hybrid. Filter by location on each listing for specifics.
How do I apply to Intercom?
Click any open role on this page to view the listing and apply directly. Growth.Talent forwards applications to the recruiter's inbox or to Intercom's ATS. No intermediary, no resume gate.
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