Senior Digital Performance & CRM Manager

Compensation: €70,000 base salary plus a 10% annual bonus

Must be fluent in French and English

• Looking for a Senior Manager Digital Performance & CRM who can build and lead the full acquisition, conversion, CRM, and performance analytics strategy.
• The role reports to the AVP Marketing and plays a key part in traffic generation, ticket sales, revenue optimization, and visitor retention.

The candidate will be responsible for:

• The digital acquisition strategy (Search, Paid Social, Programmatic, Affiliates, etc.).
• CRM, marketing automation, and customer knowledge.
• Conversion optimization and user journeys (CRO).
• Website and e-commerce/ticketing platform performance.
• Marketing data management and reporting.
• Management of specialized agencies and partners.
• Collaboration with international teams and technology providers.
• Development of a performance- and measurement-driven culture.
• Management of 2 people: a Web Manager and a Marketing Coordinator

Requirements:

• Paid digital acquisition
• Conversion Rate Optimization (CRO)
• CRM and marketing automation
• Data & Analytics
• E-commerce / ticketing performance
• Management of agencies and external partners
• Management of significant media budgets
• Team management
• Cross-functional project management

Ideal Profile:

• 8 to 10 years of experience.
• Experienced manager who remains hands-on.
• Strong business and results orientation.
• Data-driven and optimization-focused mindset.
• Able to thrive in an entrepreneurial launch environment.
• Has already contributed to the growth of a revenue-generating business based on limited inventory or capacity.
• Highly comfortable in international environments.