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Senior Manager, Marketing Operations

PayPal • New York, NY

Marketing OpsSeniorOn-siteFull time$160K - $200K
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Marketing OpsAI-FirstEnterpriseNYC Hybrid$160K-$200KContract/Temp

The Challenge

PayPal's marketing org is undergoing AI-enabled transformation at scale. You'll lead global ops across multiple regions, turning strategy into executable plans while architecting the next generation of AI-first marketing workflows.

Your Mission

First 3 Months
1

Map current marketing operations workflows across regions and identify top 3 AI integration opportunities for pilots

2

Establish KPI tracking framework and reporting cadence aligned with PayPal's planning cycles

3

Build and socialize AI-enabled process templates for campaign planning and execution

4

Align resource allocation model with regional priorities and budget constraints

By 6 Months
1

Complete and scale 2-3 AI pilot programs across key marketing functions (planning, execution, reporting)

2

Redesign annual/quarterly planning processes to be 30% faster using AI-enabled workflows

3

Establish center of excellence for reusable AI prompts, templates, and playbooks across global teams

4

Deliver quarterly business reviews showing operational efficiency gains and cost impact

KPIs You'll Own

Workflow Efficiency Lift

Measure time-to-execution and cost-per-deliverable across AI-enabled vs. legacy processes.

AI Adoption Rate

% of marketing teams actively using AI templates and prompts in daily operations.

Budget Variance

Track marketing spend against forecast, targeting <5% variance across regions.

Planning Cycle Speed

Days from strategy kickoff to executable plans; target 30% reduction YoY.

Cross-Regional Alignment

% of teams aligned on goals and dependencies measured via planning surveys.

Tools & Stack

AI/GenAI platforms (likely Claude, ChatGPT, internal tools)Marketo or HubSpotTableau or LookerSalesforceWorkiva or AnaplanSlackJira or Monday.comExcel/Google Sheets

Your Team

Your Manager

Director or VP of Marketing Operations (not specified)

Current Team

Global marketing ops team across multiple regions; exact size not disclosed

Backfill or expansion—supporting AI transformation initiative

The Package

Salary

$160K-$200K base

Remote

Hybrid (NYC-based, on-site required)

Benefits & Perks

No PayPal benefits (contractor via Magnit Global)
Flexible temporary assignment with high-profile work
Exposure to Fortune 500 marketing transformation
Career pivot opportunity into AI-enabled ops
Access to cutting-edge martech and AI tools

Company Intelligence

PayPal is a global fintech leader processing digital payments at massive scale. The marketing organization is actively transforming operations through AI integration to improve speed, consistency, and regional coordination.

Is This Role For You?

For You If
  • You've optimized marketing workflows at scale and thrive in operational problem-solving.
  • You're genuinely excited about AI integration—not buzzword-chasing, but hands-on prompt engineering and process redesign.
  • You can translate strategy into executable plans and hold global teams accountable.
  • You're comfortable with ambiguity and contractor status; you want flexibility + high-impact work.
  • You have 7+ years in marketing ops, demand planning, or management consulting roles.
Won't Work If
  • You need long-term employment, equity, or PayPal's benefits package; this is strictly contract work.
  • You're primarily a creative marketer; this role is about ops rigor, process design, and financial management.
  • You lack fluency with data, analytics, and BI tools or haven't managed $50M+ budgets.
  • You prefer heads-down individual work over stakeholder management and cross-functional alignment.

Interview Process

1

Recruiter Screen

Background on ops experience, AI exposure, and contractor availability.

2

Hiring Manager Deep Dive

Case study: How would you AI-enable a campaign planning workflow? Walk through your approach.

3

Cross-Functional Panel

30-min conversations with Finance, a regional marketing leader, and another ops stakeholder.

4

Executive Alignment

Brief with Director/VP to confirm strategy interpretation and priorities.

Interested in this role?

Apply now and hear back within days, not weeks.

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About Marketing Ops Roles

Marketing ops professionals own the tech stack, data flows, and processes that make marketing teams efficient. They manage automation platforms, reporting infrastructure, lead routing, and attribution models.

Marketing automationCRM administrationData hygieneAttribution modelingProcess optimization
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