The Challenge
Lead integrated marketing strategy for culturally-driven brands at a forward-thinking agency. You'll mentor teams, drive breakthrough creative work, and own the full P&L while positioning the agency as a cultural marketing thought leader.
Your Mission
Establish deep expertise on assigned client(s) business model, competitive landscape, and cultural positioning through stakeholder interviews and market analysis
Audit current account structure, identify workflow gaps, and create streamlined campaign planning and execution protocols with your team
Deliver first integrated campaign brief that demonstrates cultural insight and defines success metrics against earned media and brand lift targets
Mentor assigned Account Supervisors/Executives on strategic thinking and client relationship management through weekly coaching sessions
Grow assigned account revenue by 15-20% through upsell of new integrated campaign work or expanded service lines identified during discovery phase
Lead agency thought leadership initiative (speaking engagement, case study, or industry panel) positioning multicultural marketing expertise
Oversee 3-4 breakthrough campaigns that deliver measurable earned cultural coverage and exceed client KPIs by 10%+ vs. benchmarks
Build and scale high-performing account team with documented career growth plans and promotions for junior team members
KPIs You'll Own
Account Revenue Growth
Track YoY revenue expansion through new services, expanded scope, or retained upsells; target 15-20% annual growth.
Campaign Performance vs. KPI
Measure earned media placements, brand lift, engagement rates, and cultural resonance vs. pre-defined client success metrics.
Client Satisfaction & Retention
Monitor through quarterly NPS scores, scope adherence, on-time delivery, and renewal rates; maintain 90%+ retention.
Team Development Index
Track direct reports' promotion velocity, skill growth assessments, and internal engagement scores; target 1 promotion per year.
Budget Health & Resource Efficiency
Monitor project profitability, scope creep %, and resource utilization across accounts; maintain 85%+ margin health.
Tools & Stack
Your Team
Your Manager
Sr. Account Director and/or Head of Account Management
Current Team
Team of Account Supervisors, Account Executives, and Account Coordinators reporting to you; cross-functional partnerships with Strategy and Creative teams
Backfill or expansion role-details TBD
The Package
Salary
$130K-$160K base
Variable
Likely 15-25% bonus tied to account growth and client satisfaction
Remote
On-site in Los Angeles Metropolitan Area-no remote flexibility mentioned
Benefits & Perks
Company Intelligence
Confidential agency specializing in culturally-relevant and multicultural marketing. The company positions itself as a cultural marketing thought leader, focusing on integrated campaigns and brand activations that drive earned cultural coverage.
Culture
Collaborative, team-oriented environment that values bold, disruptive creative thinking and breakthrough campaign work.
Is This Role For You?
- You've spent 8+ years in agency account management and are ready to step into true strategic leadership with P&L ownership
- You have direct experience with multicultural, culturally-relevant creative and understand how to position brands authentically in culture
- You're equally comfortable mentoring junior talent as you are presenting to C-suite clients and pushing internal teams toward breakthrough ideas
- You thrive in fast-paced agency environments where you juggle multiple projects, manage scope, and drive measurable results
- You're looking for remote flexibility-this role is 100% on-site in Los Angeles with no hybrid option
- You lack hands-on team management experience or prefer individual contributor roles
- You're uncomfortable with budget ownership, scope negotiation, or having difficult conversations around resource constraints
Interview Process
Initial Screening
Recruiter call (30 min) covering background, multicultural marketing experience, and leadership philosophy
Hiring Manager Interview
Head of Account Management or Sr. Account Director (45-60 min) diving into past account wins, team development approach, and strategic thinking
Case Study / Strategic Exercise
Present or walk through a past integrated campaign you led; focus on strategy, creative direction, execution, and measurable results
Team Panel Interview
Meet with Account Supervisors or Executives (30-45 min) to assess leadership style, mentoring capability, and cross-functional collaboration
Executive Round
Final interview with agency leadership or Executive Sponsor (30 min) on vision, cultural alignment, and long-term growth potential
Ready when you are
Interested in this role?
Apply now and hear back within days, not weeks.
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About Growth Marketing roles
Growth marketers drive user acquisition, activation, and retention through data-driven experimentation. They sit at the intersection of product, data, and marketing — running A/B tests, building funnels, and scaling what works.