Product Manager – Microsoft Dynamics CRM & Field Service

Job Title: Product Manager – Microsoft Dynamics CRM & Field Service

Location:

Houston, TX

Job Description:

We are seeking an experienced

Product Manager

to lead the strategy, roadmap, and delivery of

Microsoft Dynamics CRM and Dynamics 365 Field Service

solutions. The ideal candidate will have a strong background in product management, stakeholder engagement, and delivering enterprise applications that drive business value.

This role involves close collaboration with cross-functional teams to ensure successful product development, implementation, and continuous improvement.

Key Responsibilities:

• Define and drive the

  product vision and roadmap

  for Dynamics CRM and Field Service
• Manage and prioritize the

  product backlog

  based on business needs and strategic goals
• Gather, analyze, and refine

  business and technical requirements

• Collaborate with development and QA teams to define

  acceptance criteria

  and ensure quality delivery
• Monitor product performance, usage, and adoption metrics
• Lead

  release planning

  , including sprint planning and go-live activities
• Facilitate continuous feedback and drive product enhancements
• Ensure alignment between business objectives and technical solutions

Required Skills & Experience:

• 8+ years of experience in

  Product Management or IT Project/Program Management

• Strong experience with

  Microsoft Dynamics CRM

  and

  Dynamics 365 Field Service

• Experience working in

  Agile and/or Waterfall methodologies

• Hands-on experience with tools such as

  Azure DevOps, Jira

  , or similar
• Strong communication and

  stakeholder management skills

• Excellent analytical and problem-solving abilities

Preferred Qualifications:

• Experience with

  Dynamics 365 implementations or enhancements

• Understanding of

  customer service or field service operations

• Experience with

  product analytics and KPI tracking

• Experience working with

  cross-functional or global teams

Apply / Refer:

Abhi

Jr IT Recruiter | S4 Analytics

Phone: +1 (469)429-8068

Email: Abhi@s4analytix.com