Ce que vous ferez
04 - Revenue Operations / CRM & Automation Specialist
(Remote) Work Model: 100% Remote (LATAM)
About the Role We are looking for a highly RevOps / CRM & Automation Specialist to architect and optimize our revenue-generating processes across sales, marketing, and customer success. In this role, you will go far beyond basic CRM administration; you will be the architect of our digital workflows, responsible for connecting our tech stack and implementing AI-driven agents to eliminate manual data entry, automate lead qualification, and hyper-personalize sales outreach. The ideal candidate is a systems-thinker who loves connecting apps, structuring data, and finding innovative ways to leverage Artificial Intelligence to close deals faster.
Key Responsibilities
Administer and optimize CRM platforms (HubSpot, Salesforce, or similar) to ensure pristine data hygiene and accurate pipeline tracking.
Architect and deploy advanced workflow automations (using Zapier, Make/Integromat) seamlessly integrated with LLM APIs (OpenAI, Anthropic) to automate repetitive sales tasks and communications.
Design, implement, and manage internal or customer-facing AI agents (e.g., automated email drafting, AI chatbots for lead triage, call transcription summarizers) tailored to our sales funnel.
- Build and maintain performance dashboards to provide real-time visibility into revenue metrics and conversion rates.
Audit existing operational bottlenecks and propose tech-enabled, AI-powered solutions to radically increase the sales team's productivity.
Document complex technical workflows and train internal teams on how to adopt newly implemented AI systems.
Required Skills & Experience
2-4 years of experience in Revenue Operations, SalesOps, MarketingOps, or Systems Administration.
Expert-level knowledge of major CRMs (HubSpot is highly preferred) and automation platforms (Zapier, Make).
Advanced prompt engineering skills and hands-on experience connecting Generative AI models to CRMs and external databases via webhooks and APIs.
Proven ability to build complex, multi-step automations that utilize AI modules (e.g., routing leads based on AI sentiment analysis, automated CRM enrichment).
Advanced English proficiency (B2/C1) to communicate effectively with US-based sales and marketing teams.
Strong analytical skills and a basic understanding of web technologies (HTML, CSS, JSON, basic JavaScript/Python).
What We Offer
Competitive compensation
100% remote work structure with a standard Monday-Friday schedule.
The opportunity to drive direct revenue impact by modernizing the tech stack and deploying AI for growing US businesses.
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About CRM & Lifecycle roles
CRM & lifecycle marketers own the post-acquisition journey. They design onboarding sequences, retention campaigns, win-back flows, and loyalty programs that maximize customer lifetime value.