Zoho CRM Integration Specialist

ZOHO CRM Techno Functional consultant

Remote

REQUIRED SKILLS: (Need All; 3+ years)

 Bachelor’s degree in Information Systems or related field (or equivalent experience)

 Zoho product suite (CRM, Campaigns, Backstage, Analytics required)

 Zoho Deluge scripting (Data Enriched Language for the Universal Grid Environment)

 Java within Zoho/customization contexts

 Building XML-based files

 Experience with system analysis, documentation, monitoring, and reporting/analytics

techniques

 Currently in WI with history of working for WI-Based Clients

 3+ Years

 Zoho product suite (CRM, Campaigns, Backstage, Analytics)

 Zoho CRM Customization via Java

 Deluge scripting

 Experience in integrating enterprise applications (APIs, web services, integration

architectures)

DESCRIPTION OF ROLE:

This role is responsible for the analysis, design, development, and implementation of a

Zoho-based CRM environment.

The organization previously implemented multiple Zoho products (CRM, Campaigns,

Backstage, Analytics) with a vendor, but the implementation has critical issues. The selected

candidate will evaluate the current environment, define improvement plans, and execute

enhancements aligned with Zoho standards.

The work includes collaborating with leadership and stakeholders to stabilize and optimize

the system, improve integrations, and ensure long-term maintainability supported by Zoho

enterprise support.

Responsibilities

 Evaluate the existing Zoho environment and develop an improvement roadmap

 Design and develop Zoho CRM applications, flows, APIs, reports, dashboards, screen

layouts, and integrations

 Collaborate with project teams to estimate effort and timelines

 Develop and execute testing plans for migrations and system changes

 Implement updates and enhancements to existing applications and infrastructure

 Create and maintain technical and process documentation

 Provide troubleshooting and user support

 Work with stakeholders to define, test, and implement system improvements

 Ensure solutions align with Zoho platform standards and best practices.