Cresta
Enterprise AI for contact centers. Real-time coaching and conversation intelligence at scale.
Founded
2017
Team size
201-500
Funding
$276M total
Industry
AI / SaaS
Famous for
What Cresta is known for
- Real-time agent coaching that reduces handle time and improves CSAT across Fortune 500 contact centers.
- Conversation intelligence platform trusted by Alaska Airlines, Cox, and Intuit for quality assurance.
- AI agents that handle routine customer interactions, freeing human agents for complex problem-solving.
For growth marketers
What it's like to work at Cresta
Late-stage enterprise SaaS, 440 people, land-and-expand motion. Growth team owns customer acquisition, onboarding velocity, and net retention in a highly competitive contact-center AI space. You're selling to ops leaders and CIOs with long sales cycles and high implementation stakes. If you thrive in structured enterprise sales environments with measurable ROI narratives, this is the seat.
About
In their own words
Enterprise AI platform for contact centers. Real-time agent coaching, AI agents, and conversation intelligence. Used by Alaska Airlines, Cox, Intuit. 440 employees.
Open positions
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FAQ
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