Senior GTM Strategy & Operations Manager

Accountabilities:

The Senior GTM Strategy & Operations Manager will serve as a key operational partner for the partner ecosystem, owning critical processes while driving strategic initiatives that improve scalability, efficiency, and business impact.

• Own core Channel Operations activities, becoming a trusted operational resource with a deep understanding of the go-to-market model, systems, and partner ecosystem.

• Partner with Channel leadership and cross-functional teams to define and improve the long-term operating model and operational strategy.

• Lead strategic initiatives across partner programs, including deal registration, partner attribution, pricing strategy, territory and account governance, Rules of Engagement, and partner lifecycle management.

• Design and implement scalable processes, governance frameworks, and reporting structures that simplify operations and improve partner and seller experiences.

• Analyze complex business challenges, translate insights into actionable recommendations, and balance immediate priorities with long-term scalability.

• Build strong relationships across Sales, Channel, Revenue Operations, Finance, Marketing, and Business Systems teams.

• Drive initiatives from planning through execution, tracking results and continuously improving operational effectiveness.

• Develop operational insights and reporting mechanisms that enable better decision-making and predictable revenue growth.

• Act as both a strategic advisor and hands-on operator, supporting leadership with recommendations and execution support.

Requirements: The ideal candidate is an experienced GTM operations professional with strong analytical skills, business judgment, and a proven ability to build scalable operating models in a dynamic B2B environment.

• 8+ years of experience in Revenue Operations, GTM Operations, Channel Operations, Partner Operations, Strategy & Operations, or a related field within a B2B SaaS organization.

• Demonstrated ability to manage both operational execution and strategic planning, using insights to create scalable business solutions.

• Experience designing and improving channel-related programs such as partner operations, deal registration, partner attribution, partner lifecycle management, territory governance, or related processes.

• Strong business acumen with the ability to turn ambiguous challenges into clear strategies, recommendations, and measurable outcomes.

• Proven experience leading complex cross-functional initiatives and influencing senior stakeholders.

• Excellent analytical, problem-solving, and decision-making skills with a data-driven mindset.

• Experience partnering with Business Systems and Analytics teams to develop reporting, processes, and operational infrastructure.

• Proficiency with Salesforce and modern go-to-market technologies; experience with partner relationship management platforms is a plus.

• Previous experience in Channel Sales or Channel Account Management is preferred.

• Ability to thrive in fast-paced, evolving environments and build new capabilities from the ground up.

• Strong communication skills with the ability to collaborate across multiple teams and levels of an organization.

• Authorized to work in the United States without current or future employer sponsorship.

• Comfortable using AI tools to improve productivity, enhance decision-making, and strengthen operational impact.

Benefits:

• Competitive salary package with equity opportunities.

• Comprehensive medical, dental, and vision coverage.

• 100% employee-only premium coverage for most medical plans.

• 16 weeks of paid parental leave for all new parents.

• Health and wellness stipend.

• Remote workspace, internet, and cellphone stipend.

• Commuter benefits for employees working from designated office locations.

• Family planning benefits.

• Matching 401(k) contributions with immediate vesting.

• Flexible paid time off policy and paid sick time.

• 11 company-paid holidays.

• Virtual team-building activities, learning sessions, and company-wide events.

• Access to a global workplace environment with offices across multiple regions.

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