The Challenge
TikTok is scaling its Solutions Engineering team to help agencies and partners unlock growth on the platform. You'll bridge technical and business worlds—architecting integrations, owning partner success, and shaping the API roadmap that powers the next generation of ad tech on TikTok.
Your Mission
Onboard 3-5 key strategic partners; build deep technical relationships and identify their core pain points with TikTok's current platform
Master TikTok's API surface, ad capabilities, and partner offerings—become the go-to technical expert for your assigned partner cohort
Ship 1-2 integration guides or technical trainings that unlock new use cases for partners
Document and escalate 5+ API improvement requests to product teams based on partner feedback
Grow partner cohort to 8-12 active relationships with measurable engagement (demos, integrations, revenue impact)
Launch 2-3 end-to-end integrations in collaboration with Ads product engineering; track adoption and partner NPS
Become subject matter expert on ad tech trends and competitive positioning; influence 1-2 major product roadmap decisions
Build repeatable playbooks for partner onboarding, technical enablement, and go-to-market that scale the team's impact
KPIs You'll Own
Partner Technical Engagement
Number of active integrations shipped, API calls processed, and partner-initiated technical consultations per quarter.
Partner NPS & Retention
Net Promoter Score from partner feedback and quarter-over-quarter retention rate of assigned partner relationships.
Product Advocacy Impact
Number of API improvement requests escalated and shipped; correlation between requests and partner revenue growth.
Time-to-Integration
Average time from partner request to production integration; goal is to reduce friction and accelerate partner go-live.
Tools & Stack
Your Team
Your Manager
Solutions Engineering Lead or Partnerships Director (not specified)
Current Team
New Solutions Engineering team being built out; cross-functional with Partnerships, Agency Leads, and Ads Product Engineering
New role; building out team capacity
The Package
Salary
$95K-$130K base
Remote
On-site in New York, United States
Benefits & Perks
Company Intelligence
TikTok is the leading short-form video platform with a global mission to inspire creativity and bring joy. With offices across LA, Singapore, NYC, London, and 8+ other cities, TikTok serves billions of users and is actively building out its business solutions to help agencies and SMBs capture growth opportunities.
Customers
Agencies, small-to-medium businesses, large enterprises in advertising and brand categories
Culture
Curiosity-driven, "Always Day 1" mentality, resilient problem-solving, emphasis on cross-functional collaboration and impact
Is This Role For You?
- You can code (Python, Go, Java, C++) and have shipped production quality code—you're not afraid to build and iterate fast
- You geek out on APIs, backend systems design, and ad tech; you understand the mechanics of how data flows through integrations
- You can translate technical complexity into clear language for non-technical partners; you enjoy stakeholder management and relationship building
- You're solutions-oriented and thrive in ambiguity—you see problems as leverage points to influence product and strategy
- You're based in or willing to relocate to NYC and embrace on-site collaboration
- You're looking for pure software engineering—this role is 50% technical, 50% relationship/enablement work
- You need remote flexibility; this is on-site in NYC with cross-functional in-person collaboration
- You have no experience with APIs, backend systems, or advertising technology; the learning curve is steep
Interview Process
Recruiter Screening
Initial conversation about background, coding experience, and interest in solutions engineering vs. pure engineering roles
Technical Assessment
Take-home coding challenge or live pair-programming session (Python/Go); design a simple API integration or system
Solutions Engineering Manager Interview
Deep dive on technical expertise, problem-solving approach, and how you'd communicate with partners; case study discussion
Cross-functional Panel
Meet with Partnerships, Ads Product Engineering, and possibly a key partner; assess collaboration style and communication clarity
Offer & Reference Checks
Verbal offer with references; onboarding timeline and NYC relocation support discussed
Interested in this role?
Apply now and hear back within days, not weeks.
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About Partenariats Roles
Partnerships professionals build and manage strategic relationships that drive revenue — through channel partners, affiliates, co-marketing, integrations, or business development deals.