The Challenge
Zeno Group is scaling its Technology Communications practice on the West Coast. You'll build the portfolio, lead client strategy, and grow a world-class tech PR team while staying hands-on with the biggest accounts.
Your Mission
Map the West Coast tech landscape and identify 15-20 qualified new business prospects across emerging sectors (AI, climate tech, fintech)
Conduct 30+ client discovery calls with existing tech portfolio to identify expansion opportunities and cross-sell capabilities
Co-lead 3+ winning new business pitches with U.S. Head of Technology Communications
Establish yourself as thought leader: secure 2 speaking engagements or panel slots at major West Coast tech/PR events
Close $2M+ in new annual revenue through new client acquisition and account expansion
Build and implement differentiated service offering for Technology practice leveraging Zeno's IP and thought leadership
Develop and mentor 2-3 high-potential tech team members with clear growth paths and training plans
Establish quarterly business review cadence with top 10 clients; achieve 95%+ retention and NPS >70
KPIs You'll Own
New Business Revenue
Annual revenue from net new client acquisitions and account expansions, tracked against $2M target.
Client Retention & NPS
Percentage of accounts retained quarter-over-quarter and Net Promoter Score across your portfolio.
Zeno Quality Scores
Internal client satisfaction and service delivery ratings; target 90%+ on integrated projects.
Team Development Velocity
Number of promotions, external placements, and skills certifications completed by your team annually.
Thought Leadership Impact
Speaking engagements, media mentions, and IP-driven pitches that differentiate Zeno in market.
Tools & Stack
Your Team
Your Manager
U.S. Head of Technology Communications
Current Team
West Coast-based Technology Communications team (size not specified); part of Zeno West Senior Leadership
Backfill/expansion role to scale the practice
The Package
Salary
$180K-$240K base
Variable
Likely 20-30% bonus based on new business and retention targets
Remote
On-site, Redwood City, CA
Benefits & Perks
Company Intelligence
Zeno Group is a fiercely independent, integrated global communications agency born from PR. They've won PRWeek's Outstanding Large Agency of the Year (2024), Global Agency of the Year (2022), and multiple Best Places to Work awards. Guided by 'Fearless Pursuit of the Unexpected,' they serve clients across industries with strategic communications and business impact focus.
Funding
DJE Holdings company
Customers
Enterprise technology and cross-industry clients
Culture
Award-winning, creative, purpose-driven, independent. Three-time PRWeek Best Places to Work honoree. Fearless and bold approach to communications strategy.
Is This Role For You?
- You've spent 12+ years in tech PR or communications, with proven success scaling client relationships and new business
- You're equally comfortable in the boardroom and rolling up your sleeves on campaign execution—no task is beneath you
- You have deep knowledge of technology sectors (SaaS, AI, fintech, climate tech, enterprise) and understand their communications challenges
- You're a mentor who genuinely invests in developing people and building high-performing teams
- You thrive in West Coast tech ecosystem and have existing relationships or passion for building them
- You want remote flexibility—this is strictly on-site in Redwood City
- You're looking for a pure client services role; this requires 30%+ new business development and selling
- You lack hands-on PR experience or haven't managed integrated campaigns that moved client metrics
Interview Process
Screening call with recruiter
Background, tech PR experience, and motivation for the role (30 min)
First interview with U.S. Head of Technology Communications
Deep dive on strategy, client philosophy, and vision for scaling the West Coast practice (45 min)
Case study presentation
Present a tech client situation and your strategic approach; demonstrate thought leadership and business acumen
Leadership panel with West Coast team
Meet 3-4 senior leaders; discuss culture fit, team building, and leadership philosophy (60 min)
Final conversation with Managing Director or COO
Close loop on business strategy, growth expectations, and Zeno fit
Interested in this role?
Apply now and hear back within days, not weeks.
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