Manager, CRM Engagement Marketing

A leading sports media organization is seeking a Manager, CRM Engagement Marketing to support our client's innovative team. The role is hybrid onsite Monday - Thursday in NYC, and involves developing and managing targeted customer engagement strategies. This temporary position lasts 27-52 weeks and requires a candidate with CRM expertise, strong project management skills, and experience working across multiple stakeholder groups.

Manager, CRM Engagement Marketing Responsibilities

Oversee daily operations of CRM campaigns, including segmentation, messaging, and scheduling.

• Collaborate with content, creative, and data teams to deliver timely, personalized messages across multiple channels.
• Develop onboarding and engagement flows to increase customer value and reduce churn.
• Implement A/B testing and monitor performance metrics to optimize campaign effectiveness.
• Maintain organized documentation and calendars to ensure alignment on initiatives.

Manager, CRM Engagement Marketing Qualifications

3-5 years of experience in CRM or lifecycle marketing or a related field. Proven success managing customer engagement campaigns and developing targeted messaging. Strong project management and cross-functional collaboration skills. Hands-on experience with campaign execution in a fast-paced environment. Bachelor's Degree in Marketing or a related discipline.

Perks and Benefits

Medical, Dental, and Vision Insurance. Life Insurance. 401(k) Program. Commuter Benefit. eLearning and Ongoing Training. Education Reimbursement.

Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.