Growth.Talent
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Content Marketing Manager

Parloa • United States

Content MarketingConfirméOn-siteFull time$75K - $95K
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B2B SaaSContent MarketingOn-site$75K-$95KAI/Customer Experience

The Challenge

Parloa powers over 1B customer interactions for enterprise brands like Booking.com and SAP. You'll build the content strategy that explains how agentic AI is reshaping customer experience—turning complex ideas into compelling narratives that drive awareness, engagement, and pipeline.

Your Mission

First 3 Months
1

Ship 12-15 high-performing blog posts and assets aligned to core buyer personas; establish SEO baseline and content calendar rhythm

2

Develop 2-3 flagship content pieces (ebook, guide, or research) that support top-of-funnel awareness and position Parloa as thought leader

3

Audit and standardize brand voice, messaging, and editorial guidelines across all content channels; train team on standards

4

Launch content performance dashboard; establish baseline metrics for engagement, traffic, and pipeline contribution by channel

By 6 Months
1

Grow organic content traffic 40%+ YoY; achieve top 3 rankings for 8-10 target SEO keywords in customer experience/AI space

2

Produce 30+ pieces of content across formats (blogs, email, social, campaigns, bylines); scale production with external resources

3

Generate 500+ qualified leads from owned content channels; demonstrate direct pipeline contribution of $1M+

4

Build content amplification playbook with Growth, Field Marketing, and Partnerships; execute 4+ co-marketing or campaign initiatives

KPIs You'll Own

Organic Traffic

Monthly unique visitors to owned content channels; target 40% growth YoY driven by SEO optimization and keyword ranking improvements.

Content Engagement Rate

Average time on page, scroll depth, and click-through rate across blog and content hub; benchmark by content type and persona.

Pipeline Contribution

Qualified leads and pipeline revenue attributed to content; track by piece, channel, and campaign to measure ROI.

Content Production Velocity

Number of pieces published per month across all formats; measure against editorial calendar and resource capacity.

Keyword Rankings

Number of target keywords ranking in top 10, top 20, and top 50 on Google; monitor monthly progress against SEO roadmap.

Tools & Stack

SEMrush or AhrefsHubSpotGoogle AnalyticsEditorial calendar platform (Asana, Monday, or Notion)SlackFigma or design toolsLinkedInEmail platform (Marketo or similar)

Your Team

Your Manager

Head of Growth Marketing or Chief Marketing Officer (not specified)

Current Team

Product Marketing, Growth Marketing, Field Marketing, Brand, Partnerships, and SMEs across company

New role or backfill (not specified in posting)

The Package

Salary

$75K-$95K

Remote

On-site (location: United States, specifics not provided)

Benefits & Perks

Equity stake in a venture-backed AI platform
Exposure to billion-scale customer interactions and enterprise customers
Cross-functional collaboration with Product, Growth, and Brand teams
Autonomy to shape content strategy and editorial direction
Opportunity to build thought leadership in AI-driven customer experience

Company Intelligence

Parloa is an agentic AI platform that powers effortless customer conversations at scale. The company has processed over 1 billion interactions for global enterprise brands including Booking.com, Allianz, SAP, and TUI. Parloa is defining the new era of customer experience by moving beyond transactional support to meaningful exchanges.

Customers

Booking.com, Allianz, SAP, BarmeniaGothaer, TUI

Is This Role For You?

For You If
  • You have 3+ years of content marketing, copywriting, or editorial experience in B2B SaaS or complex B2B environments
  • You're a strong writer who can adapt tone and structure for different formats (blogs, ebooks, email, social, campaigns) and audiences
  • You understand SEO principles and can use analytics to optimize content performance and drive organic traffic
  • You thrive in fast-moving environments where you wear multiple hats and collaborate cross-functionally to ship content at scale
  • You're drawn to explaining complex technical or market topics in clear, compelling ways that resonate with different personas
Won't Work If
  • You need flexibility or remote work; this is on-site only
  • You prefer working in isolation; this role requires constant cross-functional collaboration and stakeholder alignment
  • You're looking for a pure writing role; this requires strategic thinking, planning, analytics, and project management alongside content production

Interview Process

1

Application & Writing Sample

Likely request for portfolio or writing samples demonstrating range (blog, ebook, email, campaign assets) and SEO understanding

2

Hiring Manager Conversation

Phone or video call with direct manager to discuss content strategy experience, B2B SaaS background, and how you approach complex topics

3

Content Strategy Exercise

Likely a short assignment where you outline a content strategy or piece for Parloa's target audience; tests strategic thinking and execution

4

Team/Cross-Functional Interview

Conversations with Growth Marketing, Product Marketing, or Brand leads to assess collaboration fit and understanding of how content drives pipeline

Interested in this role?

Apply now and hear back within days, not weeks.

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About Content Marketing Roles

Content marketers create the articles, guides, videos, and thought leadership that attract and educate potential customers. The best content marketers think like publishers — building audiences, not just writing blog posts.

SEO writingEditorial strategyContent distributionAnalytics & measurementStorytelling
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