Business Operations, Growth

If you can spot a revenue bottleneck, build a fix, and prove it worked, this job has your name on it. It’s growth engineering with real ownership, not a deck-writing exercise.

What the role really is

You’ll work across sales, marketing, business operations, and engineering to help Decagon move more deals through its customer lifecycle. Find the friction, build the fix, and make sure it keeps working.

What you'll do

• Work with sellers, revenue operations, growth marketing, and engineering to find ways to increase pipeline and deal flow.
• Take business problems from hypothesis and data through vendor evaluation, shipping features, and setting up the operating cadence.
• Set priorities for tools, product, and operational rhythms that can accelerate revenue growth.
• Build a quantitative view of deal pipeline and movement, then evaluate whether your solutions have an impact.
• Own projects from the first pain point through prototype, production operation, and retrospective.

What they want

• A foundation in computer science, math, statistics, data science, or another quantitative field.
• The ability to combine strategy with hands-on building and a strong focus on metrics.
• Early-stage company experience, whether in product, zero-to-one building, or doing what needed doing.
• Fast learning. Deep industry or tooling experience isn’t expected.
• Consulting, technology diligence, investing, or strategy experience paired with hands-on building is a plus.
• Familiarity with go-to-market systems such as Salesforce, HubSpot, Clay, or Unify is a plus.
• Production experience with LLMs or workflow automation is a plus.
• Predictive modeling or lead scoring experience is a plus.
• Growth marketing instincts, especially around creative demand generation, are a plus.

Why it's interesting

You’ll shape how a growth engineering function works at a pivotal point in Decagon’s growth. The work spans business operations and strategy, growth marketing data pipelines, account identification and scoring, and internal sales tools. Decagon builds conversational AI for customer experiences across voice, chat, email, and SMS.

Salary

$160,000 to $200,000 USD

Location

San Francisco, onsite, full-time