Guillaume A., Quality Manager at Shine
Customer Care | Quality Manager | Driving Service Excellence | Contact Centre | BPO | Continuous Improvement | GenAI-Solutions | AI-powered Conversational & Quality Analysis |
Guillaume A. is Quality Manager at Shine, based in Paris, South Africa. Senior growth professional. Seasoned Quality and Customer Support Manager within the Contact Centre and Customer Service environment. View full profile, professional background, and request an introduction on Growth.Talent.
About Guillaume A.
Seasoned Quality and Customer Support Manager within the Contact Centre and Customer Service environment. Customer centric and committed to customer satisfaction, continuous improvement and operational excellence. Extensive experience in Telecom, Retail, E-commerce, Consumer Goods and BPO/ Outsourcing industries across multiple global sites. Experience in driving Digital Transformation and AI-Driven Customer Support solutions.
Guillaume A.'s Professional Details
Seniority
Senior
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What does Guillaume A. do?
Guillaume A. is Quality Manager at Shine, based in Paris.
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Guillaume A. currently works at Shine as Quality Manager.
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