MarTech Integration Engineer — Braze CRM

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Momento USA is a global technology consulting, talent acquisition, and creative development firm that addresses clients' most pressing needs and challenges. We are currently looking for MarTech Integration Engineer — Braze CRM.

Role: MarTech Integration Engineer —Braze CRM

Position: San Ramon, CA or Frisco. TX (Hybrid)

Duration: Long term

Braze Integration | Campaign Instrumentation | CDP & Data Pipeline |

Role Summary

We are looking for a MarTech Integration Engineer to lead the technical integration of Client's pre-installed software experience with Braze for omni-channel messaging across email, push and in-app. This role will own the setup of omnichannel campaigns on Braze, instrument event tracking across Client's installed base, and ensure reliable data flows between a CDP (Hightouch), data warehouse (Databricks), and Braze.

You will work closely with Product, Marketing, Operations, Engineering and Data teams to develop detailed functional design specifications, outlining workflows and user journeys that align with business goals. You'll also design and implement scalable, end-to-end solutions that support personalized customer experiences, managing complex data structures, user attributes, and event tracking. Additionally, you'll leverage segmentation tools to create dynamic audience segments, while crafting multi-channel campaign flows using Braze’s Canvas tool to drive customer engagement through automated messaging and real-time interactions.

Must Have

Braze integration

Hands-on Braze SDK integration experience on

Windows/desktop or web platforms

— critical given Client's pre-install distribution model

Ability to instrument

custom events, user attributes, and session tracking

via Braze SDK with well-defined event schemas

Familiarity with

Braze REST API

for server-side event ingestion and user profile management

Knowledge around Liquid, APIs, webhooks.

Ability to setup monitoring, alerting and reporting using Braze tools and enhancing them for customized business needs

Braze CRM Platform

Deep hands-on experience with

Braze campaigns, Canvas journeys, and audience segmentation

— this is the core of the role

Proficiency in building

multi-channel campaigns

(push, in-app, email) with proper frequency capping, quiet hours, and audience filters

Strong understanding of

Braze user profiles, custom events, and custom attributes

to power personalized messaging

Experience with

Braze Connected Content

for real-time data pulls and dynamic personalization within message templates

Experience configuring

A/B and multivariate tests

within Braze and using analytics to validate message performance

Data Pipeline & CDP

Experience with data modeling, and data ingestion processes.

Strong

SQL skills

for building user segment tables, event schemas, and data models in Databricks

Experience with

Hightouch or similar reverse-ETL tools

to sync CDP audiences and attributes into Braze

Understanding of

identity resolution

— linking device-level or account-level IDs to unified Braze user profiles across Client's installed base

Nice to Have

Technical

Familiarity with

Databricks Delta Lake, notebooks, and scheduled jobs

for pipeline automation and segment refresh

Experience with

Braze Connected Content

for real-time data pulls within message templates

Knowledge of

webhook integrations

between Braze and external systems or internal APIs

Exposure to

A/B and multivariate test instrumentation

within messaging platforms and downstream analytics validation

Understanding of

Client or similar security software deployment models

— pre-install, OEM partnerships, and update-based messaging triggers

Familiarity with MoEngage and having experience migrating between CRM platforms.

Domain & Soft Skills

Experience working within a

CDP-first architecture

(e.g., Hightouch, Segment, mParticle, or similar)

Familiarity with

privacy and consent frameworks

— GDPR, CCPA — particularly relevant in a security software context

Ability to translate marketing campaign briefs into technical event specs and data contracts, bridging marketing and engineering

Prior experience in a

platform migration context

— cleanly decommissioning a legacy MarTech tool while maintaining continuity

Thanks,

Samuel Brown

Momento

USA

| Exceeding Customer Expectations…

440 Benigno Blvd, Unit#A 2nd Floor. Bellmawr, NJ 08031

Interstate Business Park

Tel : Direct: / Extn 1020

Email: Web:

Note:

Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.