Technical Engagement Lead - Director | Growth and Transformation

This role requires a hybrid schedule and will be based in our South Charlotte, NC OR New York, NY office (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

Red Ventures Growth and Transformation partners with financial institutions to build digital products, customer platforms, and marketing technology solutions that drive acquisition, deepening, and retention.

As a Technical Engagement Lead – Director, you will own the technical strategy, engineering operating model, and delivery outcomes for a major client partnership, leading a multi-team engineering organization embedded within the client’s technology ecosystem. You set architectural direction across workstreams, develop engineering managers and senior ICs, and serve as the senior technical voice in executive-level client meetings. This role operates at the intersection of engineering leadership, platform strategy, and client partnership—requiring someone who can define a multi-quarter technical roadmap, align engineering investment to business outcomes, and build an organization that delivers at scale in regulated financial-services environments.

Curious how Growth and Transformation fits into Red Ventures? Click here.

What You'll Do

• Own the technical strategy, architectural direction, and engineering standards for a client partnership spanning multiple squads and workstreams.
• Translate business objectives into a cohesive engineering roadmap with clear investment priorities, sequencing, and decision-making frameworks that maintain consistency without bottlenecking delivery.
• Lead and develop an engineering organization of multiple squads, including engineering managers and senior individual contributors, setting expectations for hiring, performance management, career development, and retention.
• Design the team's organizational structure—squad topology, ownership boundaries, and autonomy models—to match delivery needs and scale with the engagement.
• Serve as the senior technical counterpart to client technical leadership, architecture, security, and platform leadership—building trust, managing escalations, and shaping joint technical strategy.
• Manage technology vendor and partner relationships (e.g., Adobe, Salesforce) alongside the client, ensuring alignment on roadmap, integration approach, and support.
• Drive platform and data strategy at the engagement level: making build-vs-buy decisions, guiding system integration design, and owning the intersection of engineering and customer data flows across internal and client systems.
• Present technical roadmaps, architecture decisions, risks, and investment recommendations to senior client and internal executive audiences using KPIs and operating metrics that connect engineering investment to acquisition, retention, reliability, risk reduction, and revenue impact.
• Identify and prioritize technical debt, platform risk, reliability gaps, and scalability constraints, balancing long-term platform health against near-term feature velocity.
• Drive adoption of emerging engineering capabilities, including AI-assisted development workflows, intelligent QA and observability automation, and AI-powered product features where they create measurable delivery or business value.
• Build repeatable engineering processes, knowledge systems, and delivery frameworks that scale across the team and can be leveraged across RVGT engagements.

• 8+ years of software engineering experience, including experience leading multi-team engineering organizations and direct experience managing engineering managers in client-facing, consulting, or embedded operating models.
• Proven ability to operate in regulated environments with strong security, privacy, compliance, and governance requirements; financial services experience strongly preferred.
• Demonstrated experience defining technical strategy and platform architecture for complex, multi-workstream engagements—not just executing within them.
• Strong command of modern web and cloud-native technologies (React, Next.js, Node.js, Python, or equivalent) and cloud platforms (AWS, GCP, or Azure), including CI/CD, observability, automated testing, and infrastructure-as-code—with the architectural judgment to guide teams without writing code daily.
• Experience designing and governing integrations across APIs, third-party platforms, customer data systems, and enterprise applications at scale.
• Executive-level communication skills: comfortable presenting technical strategy, tradeoffs, and investment recommendations to VP+ client audiences and translating between engineering and business contexts.
• Track record of building high-performing engineering teams—hiring, developing managers, establishing operating rhythms—while managing engagement economics including scoping, staffing strategy, SOW contribution, and aligning delivery to commercial outcomes.
• Experience in Agile delivery environments with cross-functional partners, with strong judgment balancing speed, scalability, maintainability, and delivery risk across competing priorities.

• Experience with martech and customer platforms such as CMS (AEM), CRM (Salesforce), CDP, analytics, experimentation and personalization engines, and tag management systems.
• Familiarity with data engineering, warehouse technologies, ETL/ELT workflows, event-driven architectures, and customer data pipelines.
• Hands-on experience with AI/ML tooling, generative AI applications, or agentic automation in delivery, personalization, or operational contexts.
• Experience building or contributing to internal platforms, developer tooling, or engineering enablement that scales beyond a single engagement.

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range
• Charlotte, NC Hybrid Compensation Range: $145,000 - $230,000 per year + equity
• New York, NY Hybrid Compensation Range: $180,000- $275,000 per year + equity

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.

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