(Senior) Manager, Sales, SME & Growth

A sales management job for someone who likes being close to the numbers and the people. You’ll coach the team, fix what’s slowing the funnel down, and help Vietnam’s SME business grow.

What the role really is

You’ll lead sales reps and own how commercial work runs across the SME customer lifecycle. That means setting clear expectations, using funnel data to find the weak spots, and working across teams to improve conversion, retention, and expansion.

What you'll do

• Coach and develop sales reps through one-to-ones, reviews, feedback, and capability building.
• Set team targets, KPIs, operating rhythms, and performance processes.
• Support lead generation, qualification, opportunity progression, renewals, cross-sell, and upsell.
• Work with Sales, Account Management, Customer Success, Marketing, Operations, and Product to improve conversion and customer outcomes.
• Build playbooks and processes for lead management, account coverage, customer engagement, handoffs, and sales execution.
• Track productivity, conversion, revenue, forecasting, retention, expansion, and customer health across the funnel.
• Report on team performance, funnel health, customer activity, and revenue outcomes.
• Improve CRM hygiene, forecast accuracy, reporting, process adherence, and pipeline management.
• Turn performance insights into commercial strategy, resource allocation, and growth initiatives.

What they want

• At least five years in fintech, banking, payments, or e-commerce, plus a bachelor’s degree in Business, Finance, Engineering, or a related field.
• Experience managing commercial teams in Sales, Customer Success, Account Management, or Revenue Operations.
• A record of setting targets and coaching teams to perform.
• A strong grasp of revenue drivers and the customer funnel from lead generation through retention and expansion.
• Experience with CRMs such as Salesforce and reporting tools.
• The ability to build frameworks from scratch and turn complex problems into practical playbooks.
• Strong stakeholder management and presentation skills.
• Consulting, strategy, business operations, or revenue operations experience is an advantage.

Why it's interesting

The role spans people leadership, sales operations, and performance analytics. You’ll work across the full funnel with teams in a fast-paced, collaborative environment, and can take on more scope as the Vietnam business scales.

Salary

Not disclosed

Location

VN - Ho Chi Minh City, onsite, full-time