Intercom
AI customer service platform, $242M funded, now scaling GTM.
Founded
2011
Team size
500+
Famous for
What Intercom is known for
- Built conversational AI agents that handle customer service at scale, reducing support ticket volume for enterprise customers.
- Raised $242M from Bessemer Venture and other institutional investors, signaling confidence in the customer service AI category.
- Operates as a standalone platform with product-led and sales-led motion, competing directly against Zendesk and Freshdesk.
For growth marketers
What it's like to work at Intercom
Series D / 500+ employees / enterprise customer service motion. Growth team is hiring for GTM data analysis, suggesting a shift toward metrics-driven acquisition and expansion. If you want to work on B2B SaaS growth at scale, with real budget and customer density, this is the seat.
About
In their own words
Intercom is a series D company based in San Francisco (United States), founded in 2011 by Des Traynor, Eoghan McCabe, Ciaran Lee and David Barrett. It operates as a Provider of an AI agent and helpdesk for customer service. Intercom has raised $242M in funding from investors like Bessemer Venture.
Open positions
Posiciones abiertas (1)
Around Intercom
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Role guide
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Salary data
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Adjacent in the market
Companies like Intercom
Adjacent roles
Roles Intercom typically hires
Product Marketing Manager
Bridge product and market. Positioning, launches, sales enablement.
Growth Marketing Manager
Run growth experiments. Own a channel. Move the needle.
Demand Generation Manager
Pipeline, MQLs, ABM. Where marketing meets the sales number.
Head of Growth
Own the growth function end-to-end. Strategy, channels, hiring.
FAQ
Questions about Intercom
Is Intercom hiring growth marketing roles?
Yes. Intercom has 1 open growth role on Growth.Talent today. Listings refresh weekly from scraped and recruiter-posted sources.
Does Intercom hire remote growth talent?
0 of Intercom's 1 listing (0%) are remote or hybrid. Filter by location on each listing for specifics.
How do I apply to Intercom?
Click any open role on this page to view the listing and apply directly. Growth.Talent forwards applications to the recruiter's inbox or to Intercom's ATS. No intermediary, no resume gate.
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