Partner Development Manager, Ecosystem Partnerships

Accountabilities:

- Manage day-to-day relationships and distribution activities across a broad portfolio of ecosystem partners, using scalable programs, engagement models, partner tiers, and communication strategies.

- Contribute to partner program design, lifecycle management, selection criteria, and continuous improvements based on partner performance and business objectives.

- Lead partner planning discussions, roadmap alignment, goal setting, success metrics, and business reviews.

- Develop account plans, monitor partner health, map executive relationships, strengthen partner advocacy, and address operational, risk, and compliance considerations.

- Independently identify and pursue partner expansion opportunities, product enhancements, and new distribution initiatives.

- Coordinate cross-functional workstreams, define responsibilities and milestones, and drive initiatives through successful delivery.

- Promote adoption of new platform capabilities and integrations through partner education, enablement activities, and product launches.

- Collaborate with Partner Engineering to address integration requirements, recurring challenges, delivery plans, and implementation blockers.

- Work with Product Marketing on partner messaging, campaigns, and go-to-market initiatives, while defining and tracking pipeline, activation, and adoption metrics.

- Align Product, Engineering, go-to-market, Operations, and other internal stakeholders around priorities, commitments, and feedback channels.

- Lead commercial negotiations with partners, independently closing agreements and renewals within established strategies and frameworks.

- Balance commercial terms, timelines, and product capabilities while escalating significant risks, deviations, or obstacles when necessary.

- Build and share expertise on partners, products, and market developments, translating insights into recommendations and improvements.

- Support colleagues' development, contribute to team practices, and help foster an inclusive and collaborative culture.

Requirements:

- At least 8 years of experience in partnerships, business development, account management, or a comparable cross-functional role.

- Demonstrated ownership of external relationships and measurable business outcomes.

- Experience managing a broad partner portfolio through scalable programs, engagement models, partner lifecycle activities, and enablement initiatives.

- At least 3 years of demonstrated ability to independently identify and evaluate growth opportunities, define workstreams, and drive initiatives through delivery.

- Strong operational judgment, including the ability to manage multiple priorities, identify risks and blockers, and recognize when escalation is needed.

- Experience leading partner planning, roadmap discussions, success-metric definition, and business reviews.

- Analytical skills to evaluate partner health and performance through pipeline, activation, adoption, and other relevant metrics.

- Proven experience leading commercial negotiations and closing agreements within established business frameworks.

- Ability to balance commercial considerations, timelines, and product capabilities while managing complex partner relationships.

- Excellent written and verbal communication skills, with the ability to align stakeholders, articulate product value, build partner advocacy, and communicate complex information clearly.

- Strong cross-functional collaboration skills and a genuine interest in technology products, users, and partner ecosystems.

Preferred Qualifications:

- Experience with ecosystem, platform, technology, payments, financial services, or SaaS partnerships.

- Experience driving adoption of new product capabilities, integrations, or platform solutions through partner enablement, education, or go-to-market programs.

- Previous collaboration with partner-facing Engineering, Product, or Product Marketing teams on launches, integration improvements, or distribution initiatives.

- Experience improving partner program criteria, engagement models, commercial processes, or operating practices using performance data and partner feedback.

- Familiarity with partner operations, risk management, and compliance considerations in regulated or complex environments.

Benefits:

- Annual salary range: CA$156,900-CA$235,300 for the primary location. The range may vary depending on the candidate's work location and experience.

- For this sales-related role, the stated compensation range represents On-Target Earnings (OTE), including base salary and target sales commissions or bonuses.

- Potential equity compensation.

- Company bonus or sales commissions and bonuses, depending on applicable arrangements.

- Retirement plans.

- Health benefits.

- Wellness stipends.

- Full-time employment.

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