(Senior) Retention Manager (gn), Email, Klaviyo, Lifecycle | Remote worldwide

We're one of the fastest-growing Shopify Retention Agencies in the space, and the brands we work with love us for it. Our team is small, sharp, and obsessed with turning one-time buyers into loyal customers - and we're looking for someone who shares that obsession.

We're remote-first and open to candidates from any location. The only thing we ask is an overlap of around 5 hours with CET working hours, so we can collaborate closely as a team while still giving everyone the flexibility to work where and how they do their best work.

Your mission: Turn every brand in your portfolio into a retention success story by building strategies, flows, and campaigns that keep customers coming back and growing revenue along the way.

What you'll do

• Own results & relationship for 4 Shopify brands doing over 5M/y

• Write your own copy and work with our strong design team to make it bang

Grow our collective knowledge by sharing tools, frameworks and ways of thinking

What we're looking for (non negotiable)

2+ years hands-on Klaviyo experience

Full funnel understanding, not just email metrics

Strong relationship builder and proven client-facing experience

Agency background or 8fig+ brand experience

What you'll get

Competitive salary

Generous paid time off

Fully remote - work from wherever you do your best work

Clear growth path into Senior and Manager positions

Access to all tools, data, courses and coaches you need for being successful

Direct access to founders of the fastest growing e-commerce brands world wide

This is for you if

You're a freelancer/agency owner who wants more stability

You hate how slow decision making is in your current role

You're the only expert in your company and miss a team

This is not for you if

You're looking to get away by doing the bare minimum

You need a lot of hand holding throughout the day

Speak soon