Intercom
AI-powered customer service platform, Series D, $242M raised, built for enterprise support at scale.
Founded
2011
Team size
500+
Famous for
What Intercom is known for
- Built conversational AI agent that handles customer inquiries without human escalation, reducing support costs.
- Raised $242M from top-tier VCs including Bessemer Venture, positioning as category leader in AI helpdesk.
- Expanded from messaging platform into full customer service suite, competing directly with Zendesk and Freshdesk.
For growth marketers
What it's like to work at Intercom
Series D / 500+ employees / mature GTM motion with focus on product-led growth and enterprise expansion. Growth team spans product marketing, content, lifecycle campaigns, and analytics. You'd own positioning for AI capabilities or customer acquisition in a crowded helpdesk category. Expect data-driven decision-making and collaboration with product on feature adoption.
About
In their own words
Intercom is a series D company based in San Francisco (United States), founded in 2011 by Des Traynor, Eoghan McCabe, Ciaran Lee and David Barrett. It operates as a Provider of an AI agent and helpdesk for customer service. Intercom has raised $242M in funding from investors like Bessemer Venture.
Open positions
Open roles (6)
Video Editor / Videographer, Marketing
Intercom • London, England
Staff Product Engineer - Growth
Intercom • Dublin, Ireland; London, England
Senior Social Media Strategist
Intercom • London, England
Senior Manager, Customer Campaigns & Lifecycle Marketing
Intercom • Dublin, Ireland
Senior GTM Product Enablement Manager
Intercom • Dublin, Ireland
Senior GTM Data Analyst
Intercom • Chicago, Illinois
Around Intercom
Keep digging on Growth.Talent
Jobs
All Product Marketing jobs
Browse every active Product Marketing listing on Growth.Talent.
Read more →
Role guide
Product Marketing role guide
What Product Marketing is, how seniority ladders, and which tools you'll touch.
Read more →
Salary data
Product Marketing salary benchmarks
Median + range across the USA market, updated weekly.
Read more →
Best of
Best growth jobs in the US
Curated lists Intercom sits on.
Read more →
Adjacent in the market
Companies like Intercom
Adjacent roles
Roles Intercom typically hires
Product Marketing Manager
Bridge product and market. Positioning, launches, sales enablement.
Growth Marketing Manager
Run growth experiments. Own a channel. Move the needle.
Demand Generation Manager
Pipeline, MQLs, ABM. Where marketing meets the sales number.
Head of Growth
Own the growth function end-to-end. Strategy, channels, hiring.
FAQ
Questions about Intercom
Is Intercom hiring growth marketing roles?
Yes. Intercom has 6 open growth roles on Growth.Talent today. Listings refresh weekly from scraped and recruiter-posted sources.
Does Intercom hire remote growth talent?
0 of Intercom's 6 listings (0%) are remote or hybrid. Filter by location on each listing for specifics.
How do I apply to Intercom?
Click any open role on this page to view the listing and apply directly. Growth.Talent forwards applications to the recruiter's inbox or to Intercom's ATS. No intermediary, no resume gate.
Are you Intercom?
Claim this page and turn it into a banger.
You control the cover image, the team photos, the testimonials, the open roles you want to push. Free to claim. We verify with a work email on your company domain.
- Cover image + team photos + office shots
- Founders block with LinkedIn links
- Employee testimonials and hiring process
- Customer logos + press mentions
- Featured open role with brand offset card