The Challenge
Bold Orange is a customer experience powerhouse that builds authentic connections across the entire customer lifecycle. You'll be the technical backbone of their Salesforce practice, architecting complex Marketing Cloud solutions that drive real business outcomes for enterprise clients.
Your Mission
Master Bold Orange's Salesforce Marketing Cloud stack and delivery methodology; complete internal onboarding and certification reviews
Own 2-3 client implementations end-to-end: configure Email Studio, Journey Builder, and CDP components; deliver working solutions
Build 5+ complex audience segments using SQL and AMPScript across multiple data sources; document logic for stakeholder review
Establish QA standards and testing protocols; catch and prevent 100% of critical bugs before client deployment
Lead discovery and technical feasibility assessments for 8+ new client projects; advise architects on scope and effort estimates
Develop 3+ integration solutions connecting Marketing Cloud to external systems (CRM, analytics, data warehouses)
Mentor junior developers on AMPScript, SQL, and JSON best practices; build internal knowledge base and solution templates
Identify and deploy 10+ optimization opportunities across active campaigns; track lift in deliverability, engagement, and conversion metrics
KPIs You'll Own
Client Implementation On-Time, On-Budget Rate
Track % of projects delivered within estimated timeline and budget; target 95%+ success rate.
Campaign Deliverability & Inbox Placement
Monitor sender reputation, bounce rates, and spam complaints across deployed Marketing Cloud instances; maintain 98%+ deliverability.
Code Quality & QA Bug Escape Rate
Measure % of bugs caught in testing vs. production; aim for zero critical issues reaching clients post-launch.
Client Satisfaction & Net Promoter Score
Gather feedback from Solution Architects and clients on technical execution, documentation, and support; target NPS 50+.
Tools & Stack
Your Team
Your Manager
Solution Architect (Salesforce Practice Lead)
Current Team
Salesforce Practice team; cross-functional with Analytics, QA, and Client Services
New role to scale growing Salesforce Marketing Cloud practice
The Package
Salary
$85K-$110K base
Remote
On-site in Hennepin County, MN (full-time)
Benefits & Perks
Company Intelligence
Bold Orange is a customer experience agency obsessed with authentic human connections. They architect end-to-end CX solutions across acquisition, engagement, and retention for enterprise clients. Culture is no-bullshit, collaborative, and proudly sassy-think meat raffles and honest work.
Culture
Professionally sassy, no hierarchy, no politics. Collaborative, curious, proactive, and future-focused.
Is This Role For You?
- You've shipped 3+ Salesforce Marketing Cloud implementations and can architect complex journeys from scratch
- You write clean AMPScript and SQL without flinching; you debug code, not just copy-paste templates
- You care about data privacy (CAN-SPAM, GDPR, CASL) and won't ship campaigns that put clients at legal risk
- You enjoy translating technical details for non-technical stakeholders; you're part engineer, part teacher
- You're a point-and-click-only marketer; this role demands real coding (AMPScript, SQL, JSON, SSJS)
- You lack Salesforce Marketing Cloud Developer Certification or 3+ years hands-on platform experience
- You want remote work; this is on-site in Minneapolis-no exceptions
Interview Process
Application Review
Submit cover letter highlighting Salesforce Marketing Cloud projects, certifications, and coding portfolio
Technical Screen
1-hour conversation with Solution Architect on AMPScript, SQL, integration patterns, and past implementations
Code Challenge
Build a small solution: segment audience using SQL, write AMPScript for dynamic content, or integrate external API
Team Fit
Meet Salesforce Practice team; discuss collaboration style, problem-solving approach, and culture alignment
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