Data & CRM Manager

Employment

Data & CRM Manager

Organization

American Association of People with Disabilities

Type

Full-Time

Salary

$85,000 to $100,000

/ Yearly

Four-day Week

No

Data & CRM Manager

American Association of People with Disabilities (AAPD)

Location: Remote (U.S.) or Hybrid – Washington, DC

Department: Communications

Reports to: Digital Director

Salary: $85,000–$100,000

AAPD is seeking a detail-oriented Data & CRM Manager to oversee and steward organizational data, primarily within our CRM (EveryAction), supporting communications, advocacy, and audience engagement efforts.

Key Responsibilities

• Manage and maintain AAPD’s CRM (EveryAction) as the central source of constituent data
• Ensure data quality, structure, and governance across systems
• Develop and maintain data management SOPs
• Support data migrations and system integrations (e.g., Mailchimp, Quorum, WordPress, Zapier)
• Build dashboards, reports, and analytics to inform communications and engagement strategies
• Help define KPIs and reporting frameworks aligned with organizational goals
• Translate data insights into clear reporting for staff and leadership

Qualifications

• 4+ years managing organizational data or CRM systems (preferably in nonprofits)
• Experience with EveryAction or comparable CRM (Salesforce NPSP, Raiser’s Edge, HubSpot, etc.)
• Strong data management, segmentation, and reporting skills
• Advanced Excel or Google Sheets proficiency
• Excellent communication skills and strong attention to detail

Benefits

• Unlimited PTO
• Flexible work schedule
• 100% employer-paid medical, dental, and vision coverage (employee + dependents)
• 403(b) retirement plan with up to 5% employer match

AAPD is a national disability-led organization working to increase the political and economic power of people with disabilities.

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