Consultor de CRM (Sales force)

Accountabilities:

• Act as a key contributor in CRM strategy execution, leveraging Salesforce Data Cloud to unify customer data, build audiences, enrich profiles, and activate segments across campaigns in a structured and scalable way.

• Configure, optimize, and maintain customer journeys using Journey Builder, ensuring seamless, efficient, and personalized user experiences across touchpoints.

• Develop and manage marketing automations and data integrations through Automation Studio, supporting robust and reliable CRM operations.

• Build, maintain, and optimize SQL queries for segmentation, data manipulation, and audience targeting, ensuring accuracy and performance.

• Work with data modeling and relationships across Data Extensions and Data Cloud, ensuring consistency, governance, and scalability of CRM data structures.

• Monitor and analyze campaign performance metrics (open rate, click rate, conversion, opt-out) and translate insights into continuous improvements.

• Collaborate with cross-functional squads (data, business, and technology teams) to evolve CRM strategies and ensure alignment with business objectives.

Requirements:

• Solid academic background in Statistics, Data Science, Data Engineering, or related fields.

• Hands-on experience with Salesforce Marketing Cloud, including Journey Builder, Automation Studio, and Content Builder.

• Practical experience with Salesforce Data Cloud, including ingestion, identity resolution, audience activation, and data modeling.

• Strong SQL skills for data manipulation, transformation, and segmentation.

• Knowledge of HTML/CSS applied to email marketing and campaign assets.

• Experience in campaign analytics and performance tracking, with the ability to interpret and present results clearly.

• Strong analytical mindset, attention to detail, and structured approach to data governance.

• Excellent communication and collaboration skills to work effectively in agile, cross-functional teams.

• Proactivity in identifying improvements, solving problems, and optimizing CRM processes.

• Experience in financial services, cooperatives, or acquiring industries is considered a plus.

Benefits:

• CLT employment with competitive market compensation.

• Health insurance with co-participation and dental assistance.

• Mental health support programs.

• Flexible benefits card including meal and food allowances.

• Home office support allowance.

• Childcare assistance for eligible dependents.

• Life insurance coverage.

• Profit sharing (PLR).

• Birthday day off.

• Remote work model with occasional in-person meetings when needed.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1