What you'll do
Job Responsibilities: As a CRM Specialist, you will be a part of the Pharma Services team and will work closely with project managers, analysts, and developers to plan and deliver customer requirements. You will be a key member of the team through the entire application development process.
Job Description
- Provide subject matter expertise on the Veeva CRM application and the Salesforce.com platform throughout the entire development lifecycle to provide the best solution to the Customer.
- Develop, maintain, and support the Salesforce or Veeva applications as well as all associated documentation.
- Configuring / Customizing Salesforce or Veeva applications to meet client requirements.
- Remain up to date on current CRM tools available through the CRM developer portal.
- Work collaboratively with cross-functional team of developers and deliver on target.
- Excellent working knowledge of both written and spoken English.
- 5 years of professional experience, including 1-2 years of Salesforce or Veeva experience.
- Good understanding of relational database concepts, Salesforce governor's limits and knowledge of working around them.
- Understanding or experience working in an agile development lifecycle including development, testing, deployment, and monitoring.
- Motivated self-starter with excellent communication skills that can lead customers throughout the entire implementation phase.
- 2+ years of experience with Salesforce or Veeva applications and modules such as Veeva CRM, Veeva Network, Approved Email, CLM, etc.
- Experience working in a client facing role
- Experience in Pharmaceutical/Life Sciences industry
Salary: $80000 - $110000 per year
Interested in this role?
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