The Challenge
EmailClub is a 85-person digital marketing agency hunting for a CRM Manager to own weekly campaign creation, automation setup, and performance analytics for 3-5 client brands. You'll work in tight pairs with designers, have real creative freedom within brand guidelines, and operate across multiple European markets.
Your Mission
Master EmailClub's CRM tech stack (email, SMS automation platforms) and deliver first 12 weekly campaigns with >15% open rates
Document and standardize automation workflows for your 3-5 assigned client accounts
Build fluency with reporting dashboards and establish baseline performance metrics for each client
Establish smooth collaboration rhythms with your paired Designer—weekly briefs, feedback cycles, asset handoffs
Achieve consistent campaign performance improvements: 20%+ lift in CTR or conversion rates YoY across your portfolio
Design and implement 8-10 new automated flows (welcome series, nurture tracks, re-engagement) that drive measurable engagement gains
Present monthly performance reviews to clients with actionable insights and optimization recommendations
Mentor incoming CRM team members on campaign best practices and automation playbooks
KPIs You'll Own
Weekly Campaign Open Rate
Target >15% baseline; track lift from subject line and send-time testing across clients
Automation Conversion Rate
Measure revenue or engagement from triggered email/SMS sequences relative to manual campaigns
Client Retention & NPS
Track satisfaction through reporting quality, campaign turnaround time, and strategic recommendations
Campaign Delivery Velocity
Weekly campaigns shipped on-time; measure brief-to-launch cycle time reduction over 6 months
Tools & Stack
Your Team
Your Manager
Not specified—likely a CRM Lead or Marketing Director
Current Team
You + 1 Designer per account pair; 3-5 client brands per manager
New role—growth on the CRM team
The Package
Salary
€2.5K-€3.5K base
Remote
100% remote. Freelance worldwide (respecting EU timezone) OR CDI contract in Andorra/London
Benefits & Perks
Company Intelligence
EmailClub is an 85-person digital marketing and data marketing agency specializing in email, SMS, and customer automation campaigns. They serve brands across multiple European and North American markets, operating a distributed remote-first model.
Team Size
85
Customers
Multi-market portfolio: USA, Germany, Italy, UK, Spain, Sweden, Norway, Denmark
Culture
Creative, brand-respectful, embraces originality. Direct collaboration. Beginner-friendly if you bring intelligence and curiosity.
Is This Role For You?
- You're fluent in French (native) and excellent in English—this role talks to diverse European clients and teams
- You're excited about email/SMS automation strategy and love seeing data move the needle
- You thrive in tight designer partnerships and can brief visuals clearly
- You're remote-ready and can work EU hours consistently
- You need French/English to be optional—both are table stakes here
- You hate collaboration or prefer solo execution over team briefs
- You can't commit to European timezone hours (clients are spread across EU/US)
Interview Process
Initial screening call
Confirm language fluency and CRM/email marketing familiarity (or hunger to learn)
Campaign brief exercise
You'll receive a mock brand brief and design assets; show how you'd structure an email or SMS automation
Team fit conversation
Meet your potential Designer partner and hiring manager; discuss creative approach and collaboration style
Interested in this role?
Apply now and hear back within days, not weeks.
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About Growth Marketing Roles
Growth marketers drive user acquisition, activation, and retention through data-driven experimentation. They sit at the intersection of product, data, and marketing — running A/B tests, building funnels, and scaling what works.