CRM Manager

CRM Manager New York, NY | $95,000-$100K plus bonus Schedule: 100% Onsite | Monday-Friday

About the Opportunity

Ready to take your CRM career to the next level? We’re partnering with a fast-growing company to find a CRM Manager who’s excited to make a real impact.

This is your chance to step into a highly visible role where you’ll own Email and SMS strategy end to end driving engagement, retention, and revenue across a dynamic D2C, retail, and eCommerce business. If you love blending creativity with data and want to see your work directly influence customer loyalty and growth, this is the role for you.

What You’ll Be Doing

• Own and elevate the Email and SMS marketing calendar across eCommerce, retail, and events
• Design and optimize automated flows and lifecycle campaigns that convert
• Build CRM strategies focused on retention, personalization, and loyalty
• Execute high-impact campaigns
• Develop smart customer segments to deliver highly relevant messaging
• Collaborate with creative and cross-functional teams to bring campaigns to life
• Analyze performance and continuously improve engagement and conversion
• Drive subscriber growth and strengthen retention initiatives
• Maintain clean, accurate CRM data and insightful reporting dashboards
• What They’re Looking For
• 3+ years of experience in CRM, Email, SMS, or lifecycle marketing
• Background in D2C, retail, eCommerce, or consumer brands is a strong plus
• Strong expertise in segmentation, automation, and campaign optimization
• Ability to manage multiple campaigns and collaborate across teams
• Knowledge of marketing compliance (CAN-SPAM, GDPR, CCPA)
• Bachelor’s degree preferred
• Comfortable working onsite in NYC
• Why You’ll Love It There
• Competitive salary of $95,000-$100K plus bonus
• Comprehensive benefits (medical, dental, vision, 401k, PTO, parental leave)
• Generous employee discounts and product allowance
• Real growth opportunities within a fast-moving, design-driven brand
• A chance to make a meaningful impact in a high-growth environment
• Who This Role Is Best For

This role is perfect for a CRM professional who thrives on ownership, loves turning data into action, and enjoys creating meaningful customer experiences through Email and SMS. If you’re looking for a role where your ideas matter and your work drives real results, this is your opportunity.

#LI-FT1 MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at hr@themohrgrp.com