The Challenge
Gilead Sciences is fighting HIV and global health challenges. You'll lead digital marketing operations for their HIV business unit, translating complex business objectives into compliant, multi-channel campaigns that reach healthcare professionals and patients.
Your Mission
Map current digital marketing tech stack (SFMC, web, paid media, analytics) and identify operational bottlenecks blocking campaign velocity
Establish campaign delivery standards and governance framework for HIV brand initiatives with cross-functional stakeholders
Own 2-3 active HIV digital campaigns from requirement to execution, hitting timeline and quality benchmarks
Audit digital roadmap and prioritize optimization opportunities across paid media, marketing automation, and analytics
Build out comprehensive digital marketing operations playbook covering campaign workflows, approval processes, and compliance checkpoints
Drive measurable improvement in campaign deployment speed and reduce time-to-launch by 25%+ through process optimization
Establish baseline performance metrics across all digital channels and create monthly performance dashboard for HIV brand leadership
Lead cross-functional capability alignment (paid media, SFMC, web, content) to enable seamless omnichannel campaign delivery
KPIs You'll Own
Campaign On-Time Delivery Rate
Percentage of digital campaigns launching on schedule with zero quality rework.
Cost Per Acquisition (HCP & Patient)
Track paid media efficiency across channels and optimize media spend allocation.
Campaign Performance Index
Composite score measuring engagement, compliance adherence, and stakeholder satisfaction across campaigns.
Operational Velocity
Time from requirements gathering to campaign launch across different initiative types.
Channel Performance
Monitor SFMC, web, paid media, and analytics KPIs to inform roadmap prioritization.
Tools & Stack
Your Team
Your Manager
Director of Digital Marketing Operations
Current Team
Digital Strategy & Operations team supporting HIV Business Unit; cross-functional partnerships with brand leads, marketing teams, and agency partners
Backfill or new growth role for HIV expansion
The Package
Salary
$145K-$175K base
Remote
On-site required. San Francisco Bay Area. No relocation assistance available.
Benefits & Perks
Company Intelligence
Gilead Sciences is a 35+ year biopharmaceutical leader fighting HIV, viral hepatitis, COVID-19, and cancer globally. They prioritize developing life-changing therapies and ensuring equitable access worldwide. Mission-driven culture emphasizing collaboration and impact.
Customers
Healthcare professionals and patients globally
Culture
Mission-driven, collaborative, relentlessly focused on making a difference in global health
Is This Role For You?
- You've managed end-to-end digital campaign delivery in regulated industries (pharma, healthcare, fintech) and understand compliance requirements
- You thrive translating business strategy into operational execution-you're equally comfortable with strategy and spreadsheets
- You're data-driven and comfortable auditing performance across multiple channels (SFMC, paid media, web, analytics) to find optimization leverage
- You want to work on work that matters-HIV treatment directly improves lives, and this role is a direct line to that impact
- You need remote flexibility or relocation assistance-this is strict on-site in Bay Area
- You're more creative/strategic than operational-this role is 60-70% execution excellence, not campaign ideation
- You haven't worked in compliance-heavy environments and don't have experience navigating regulatory guardrails in marketing
Interview Process
Screening Call
Recruiter conversation on background, digital ops experience, and pharma/regulated industry familiarity
Manager Interview
Deep dive on campaign operations experience, stakeholder management, and approach to process optimization with Director of Digital Marketing Operations
Cross-Functional Panel
Interviews with brand leads, marketing capability leads, and potentially agency partners to assess collaboration fit
Case Study or Work Sample
Real or realistic scenario on campaign delivery challenge, timeline, stakeholder coordination, and problem-solving approach
Ready when you are
Interested in this role?
Apply now and hear back within days, not weeks.
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About Marketing Ops roles
Marketing ops professionals own the tech stack, data flows, and processes that make marketing teams efficient. They manage automation platforms, reporting infrastructure, lead routing, and attribution models.