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TikTok Shop - Seller Marketing Specialist

TikTok • Mexico City, Mexico

Growth MarketingSemi-seniorOn-siteFull time$75K - $95K
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B2B2CSeller MarketingOn-site$75K-$95KMexico CityPlatform GrowthFull-time

The Challenge

TikTok Shop is scaling seller supply across Latin America, and you'll own the marketing programs that turn merchants into power users. You're building the playbook for seller acquisition and activation in an emerging market—directly moving the needle on GMV.

Your Mission

First 3 Months
1

Launch 2-3 seller education programs (webinars, email campaigns, community initiatives) targeting first-time and mid-tier sellers

2

Map and document full seller lifecycle journey; identify top 3 activation friction points

3

Establish baseline metrics for seller engagement across email, social, and community channels

4

Execute one cross-functional GTM campaign coordinating Legal, Ops, Content, and Live teams end-to-end

By 6 Months
1

Increase seller participation in platform initiatives (live commerce, campaigns, content programs) by 40%+

2

Build and operationalize 3+ repeatable seller growth programs with documented playbooks for scale

3

Reduce time-to-first-sale for new sellers by 20% through optimized onboarding and content

4

Establish seller marketing dashboard tracking acquisition, activation, and retention by cohort and seller tier

KPIs You'll Own

Seller Acquisition Cost (SAC)

Cost to acquire one new seller through marketing programs; track by channel and campaign.

Seller Activation Rate

% of acquired sellers completing first sale or key platform action within 30 days.

GMV Contribution

Gross merchandise value generated by sellers acquired/activated through your programs.

Live Commerce Participation Rate

% of active sellers participating in live streaming initiatives.

Email Engagement Rate

Open and click rates for seller-facing communications; track by segment and seller tier.

Campaign Execution Timeline

Days from concept to launch; target <30 days for standard campaigns.

Tools & Stack

Email marketing platform (Mailchimp, HubSpot, or proprietary)Analytics/BI tools (Tableau, Looker, or internal dashboards)Project management (Jira, Asana, or Monday.com)Community management platforms (Slack, Discord, or proprietary)CRM (Salesforce or internal system)Content management systemWebinar/Live streaming toolsSpreadsheets/SQL for data analysis

Your Team

Your Manager

TikTok Shop Regional Lead or Head of Seller Growth (reporting structure not specified)

Current Team

Cross-functional matrix: Category, Operations, Legal, Content, Live teams

New role to scale seller marketing function in Mexico City market

The Package

Salary

$75K-$95K base

Remote

On-site in Mexico City

Benefits & Perks

Competitive health insurance and wellness programs
Professional development and learning budget
Flexible working arrangements (within on-site requirement)
Diversity and inclusion initiatives
Collaborative, fast-paced tech environment with 'Always Day 1' mentality
Access to TikTok's creative ecosystem and platform tools

Company Intelligence

TikTok is the leading short-form video platform with 1B+ users globally, headquartered in Los Angeles and Singapore. TikTok Shop is their e-commerce vertical scaling seller supply and GMV, particularly in emerging markets. You're joining a company obsessed with creator tools, emerging markets, and building at scale.

Culture

Data-driven, creative, fast-moving. 'Always Day 1' mentality. Values curiosity, humility, and resilience. Heavily cross-functional—you'll wear multiple hats.

Is This Role For You?

For You If
  • You've driven seller or merchant acquisition/activation at scale—marketplace, SaaS, or platform companies
  • You're comfortable translating platform strategy into seller-friendly programs and messaging
  • You thrive in ambiguity and can juggle 5+ stakeholders (Legal, Ops, Product, Content, Live) without losing momentum
  • You're bilingual (English/Spanish) and understand Latin American market dynamics
  • You're data-obsessed and can tie marketing actions to GMV, not just vanity metrics
Won't Work If
  • You need full remote work—this is on-site only in Mexico City
  • You've only done B2C demand gen or performance marketing; seller/B2B2C is unfamiliar
  • You lack cross-functional project management experience or get frustrated by alignment meetings
  • You don't have emerging market or international expansion experience

Interview Process

1

Phone screen

Recruiter: Background, motivation, seller/marketplace experience

2

Hiring manager round

TikTok Shop leader: Deep dive on seller acquisition programs you've run, GTM strategy, cross-functional navigation

3

Cross-functional panel

Meet with Category, Ops, and Content stakeholders; expect case study on managing competing priorities

4

Final round

Senior leadership: Strategic thinking on TikTok Shop's seller growth in Latin America, long-term vision

Interested in this role?

Apply now and hear back within days, not weeks.

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About Growth Marketing Roles

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