observe.ai
AI conversation intelligence for contact centers, $214M funded since 2017.
Founded
2017
Team size
201-500
Famous for
What observe.ai is known for
- Built real-time conversation analytics that flags coaching moments mid-call, not in hindsight.
- Raised $214M to scale AI-powered quality assurance across enterprise contact centers at scale.
- Automation workflows that reduce manual QA workload by routing high-risk calls to supervisors automatically.
For growth marketers
What it's like to work at observe.ai
Series C / 201-500 employees / enterprise SaaS with land-and-expand motion. Growth team likely owns expansion within existing accounts and new vertical penetration. If you thrive in B2B sales infrastructure where the product is invisible to end-users but critical to ops, this is the seat.
About
In their own words
Observe.AI is a series C company based in Redwood City (United States), founded in 2017 by Swapnil Jain, Sharath Keshava Narayana, Jithendra Vepa and Akash Singh. It operates as a Provider of AI-powered conversation intelligence and automation for contact centers. Observe.AI has raised $214M in.
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FAQ
Questions about observe.ai
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