observe.ai
AI conversation intelligence for contact centers, $214M funded since 2017.
Founded
2017
Team size
201-500
Famous for
What observe.ai is known for
- Built conversation intelligence platform that records, transcribes, and analyzes contact center calls at scale.
- Raised $214M across multiple rounds to expand AI-powered quality assurance and agent coaching automation.
- Serves enterprise contact centers across North America with real-time conversation analytics and compliance monitoring.
For growth marketers
What it's like to work at observe.ai
Series C / 300+ employees / enterprise-focused AI platform for contact centers. Growth challenge is land expansion within existing accounts and net-new enterprise deals. Team likely split between sales enablement and customer expansion. If you want to market infrastructure that touches millions of customer conversations daily, this is the seat.
About
In their own words
Observe.AI is a series C company based in Redwood City (United States), founded in 2017 by Swapnil Jain, Sharath Keshava Narayana, Jithendra Vepa and Akash Singh. It operates as a Provider of AI-powered conversation intelligence and automation for contact centers. Observe.AI has raised $214M in.
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FAQ
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