observe.ai
AI conversation intelligence for contact centers, $214M funded, Series C.
Founded
2017
Team size
201-500
Famous for
What observe.ai is known for
- Raised $214M to build AI that listens to every call and coaches agents in real time.
- Serves enterprise contact centers across verticals, automating quality assurance at scale.
- Founded by Swapnil Jain, Sharath Keshava Narayana, Jithendra Vepa, Akash Singh in 2017.
For growth marketers
What it's like to work at observe.ai
Series C / 201-500 employees / enterprise SaaS with a focus on conversation intelligence and automation. Growth is likely split between land-and-expand in existing accounts and new enterprise logos. The team operates in a mature market where product-led motion is secondary to sales and customer success. If you thrive in B2B infrastructure selling to ops and quality teams, this is the seat.
About
In their own words
Observe.AI is a series C company based in Redwood City (United States), founded in 2017 by Swapnil Jain, Sharath Keshava Narayana, Jithendra Vepa and Akash Singh. It operates as a Provider of AI-powered conversation intelligence and automation for contact centers. Observe.AI has raised $214M in.
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FAQ
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