Growth.TalentGrowth.Talent
Listen Labs logo

Listen Labs

View company


Growth Marketing

Growth Ops Lead

  • $140K - $180K
  • New York
  • Lead
  • On-site
  • Full time
Share

Salary

$140K - $180K

Location

New York

Setup

On-site

Posted

today

B2B SaaSOn-site NYC$140K-$180KGrowth OpsSequoia-backedEarly-stageAI Platform

The Challenge

Listen Labs is a Sequoia-backed AI research platform that hit $14M ARR in under a year. You'll build the growth operations foundation for a category-defining company-owning the martech stack, data architecture, and campaign automation that power their enterprise sales motion.

Your Mission

First 3 Months
1

Audit and recommend martech stack upgrades; implement HubSpot/Salesforce integrations for single source of truth on pipeline and performance

2

Build clean data infrastructure: define lead scoring rules, implement multi-touch attribution model, establish reporting dashboards in Looker/Mode

3

Design and launch first automated nurture campaigns across email, paid, and web; establish QA protocols and lead routing workflows

4

Create GTM playbooks: document handoff processes between Marketing, Sales, and product; align on definitions and SLAs

By 6 Months
1

Own end-to-end campaign operations; scale paid, email, and event campaigns with AI-enabled orchestration (Clay, etc.) reducing manual work by 40%+

2

Implement accurate multi-touch attribution; prove ROI on each marketing channel and optimize spend allocation quarterly

3

Build repeatable 0→1 systems: self-serve lead scoring, automated territory assignment, expansion upsell workflows that free up sales time

4

Establish metrics dashboard: track pipeline velocity, CAC, LTV, marketing contribution to bookings; present weekly to leadership

KPIs You'll Own

Marketing Qualified Lead (MQL) → Sales Qualified Lead (SQL) conversion

Track quality of leads entering sales funnel and identify bottlenecks in routing and scoring.

Customer Acquisition Cost (CAC) by channel and cohort

Measure efficiency of paid, organic, and event channels; inform budget allocation and optimization.

Multi-touch attribution revenue impact

Quantify which touchpoints (email, ads, content, etc.) drive closed deals; justify marketing spend.

Campaign automation efficiency (manual tasks eliminated)

Track hours saved through workflow automation, lead scoring, and AI orchestration.

Data accuracy and sync health

Monitor HubSpot-Salesforce sync rates, field mapping accuracy, and definition alignment across teams.

Tools & Stack

HubSpotSalesforceClayGA4Looker/ModeGoogle Sheets/ExcelMarketoSegment or similar CDP

Your Team

Your Manager

Head of Growth

Current Team

Cross-functional: Marketing, Sales, Engineering, Product

New role, building growth ops function from the ground up

The Package

Salary

$140K-$180K base

Variable

Performance bonus tied to pipeline and attribution metrics (10-15% typical)

Equity

0.1-0.3% stock options (estimate for Series B growth stage)

Remote

On-site, New York, NY

Benefits & Perks

Competitive health, dental, vision coverage (100% employer-paid medical option available)
Unlimited PTO + 10 company holidays
Professional development budget ($2K-$3K annually)
Equity upside (Sequoia-backed, hypergrowth trajectory)
Free lunch and snacks in NYC office
Flexible work hours with core collaboration time

Company Intelligence

Listen Labs is an AI-powered research platform that auto-analyzes customer interviews, surfacing insights in hours instead of months. Founded by serial entrepreneurs and talent from Jane Street, Stripe, Twitter, and Affirm, the company grew from $0 to $14M ARR in under a year with enterprise wins at Google, Microsoft, Nestlé, and P&G.

Team Size

40

Funding

Sequoia Capital (Series B implied by scale and stage)

Customers

Google, Microsoft, Nestlé, P&G, Fortune 500 companies (PLG and enterprise segments)

Culture

Fast-moving, craft-obsessed, ownership-driven. No task is too small. Serial entrepreneur DNA with top-tier technical and product talent.

Is This Role For You?

For You If
  • You've spent 5+ years building marketing ops, RevOps, or growth systems at a B2B SaaS or high-growth startup
  • You're obsessed with clean data, consistent definitions, and closing the gap between martech and reality
  • You thrive in ambiguity-priorities shift fast and you see systems-building as the game, not the grind
  • You're curious about AI and automation; you actively explore tools like Clay, Zapier, and AI agents to eliminate busywork
  • You want to own the operational foundation of a category-defining company from the ground up
Won't Work If
  • You need a fully remote setup; this is on-site in NYC
  • You're looking for a stable, predictable role-hypergrowth means rapid pivots, scope expansion, and re-prioritization
  • You're uncomfortable being hands-on in spreadsheets, SQL queries, and debugging data pipelines; ops means getting your hands dirty

Interview Process

1

Screening call with Head of Growth

30 min conversation on background, growth ops philosophy, and familiarity with martech ecosystems

2

Technical assessment or case study

Real or hypothetical martech stack design, data modeling, or campaign automation challenge

3

Deeper conversation with Growth + GTM leadership

Dive into cross-functional alignment, process design, and how you'd approach building ops at scale

4

CEO or founder chat (optional final round)

Cultural fit, long-term vision, and why you're excited about Listen Labs specifically

Ready when you are

Interested in this role?

Apply now and hear back within days, not weeks.

Get alerts for growth marketing jobs

Weekly email. Unsubscribe in one click.

Context

About Growth Marketing roles

Growth marketers drive user acquisition, activation, and retention through data-driven experimentation. They sit at the intersection of product, data, and marketing — running A/B tests, building funnels, and scaling what works.

A/B testingFunnel optimizationSQL & analyticsPaid acquisitionProduct-led growth
Browse all Growth Marketingjobs →
$140K-$180K · Growth Ops Lead at Listen Labs · New York