Earn Operations & User Growth

Accountabilities

• Plan and execute growth initiatives, campaigns, and communications designed to increase user acquisition, engagement, retention, and adoption of Earn products.

• Identify and develop partnership opportunities with token projects and ecosystem participants to expand product offerings and market reach.

• Collaborate with Product, Marketing, Customer Service, KOL/Affiliate, and other internal teams to coordinate product launches, campaigns, and operational activities.

• Monitor daily product performance, identify operational or product-related issues, and coordinate with relevant stakeholders to drive timely resolution.

• Own or contribute to business KPIs and growth targets, ensuring initiatives remain aligned with commercial objectives.

• Analyze campaign performance, user behavior, market data, and customer feedback to identify opportunities for optimization and improved growth outcomes.

• Support the management and onboarding of VIP and institutional clients, helping expand adoption of Earn products among high-value customer segments.

• Develop strong expertise in Simple Earn products, particularly Flexible Simple Earn and Loan offerings, and translate product knowledge into effective growth initiatives.

• Monitor market trends, competitor activity, token ecosystems, DeFi developments, and emerging opportunities to inform product and growth strategies.

Requirements

• Bachelor’s degree or higher in Business, Finance, Marketing, Economics, or a related discipline.

• Relevant professional experience in operations, growth, product marketing, partnerships, business development, or a comparable role, preferably within crypto, fintech, traditional finance, or internet platforms.

• Strong understanding of crypto Earn products, traditional financial products, DeFi ecosystems, and lending and borrowing mechanisms.

• Demonstrated ability to work effectively across multiple functions and manage relationships with external partners and stakeholders.

• Strong analytical and problem-solving skills, with the ability to use data, user insights, and feedback to make decisions and improve performance.

• Strong ownership mindset with a clear focus on KPIs, measurable outcomes, and business results.

• Excellent communication, collaboration, and stakeholder management skills, including the ability to work effectively with external token partners.

• Experience working with VIP or institutional clients is an advantage.

• Self-motivated, detail-oriented, adaptable, and comfortable operating in a fast-paced, high-pressure environment.

• Strong interest in digital assets, financial products, and emerging developments across crypto and DeFi.

Benefits

• Fully remote working environment with flexibility based on business requirements.

• Opportunity to work at the intersection of crypto, fintech, DeFi, product operations, and user growth.

• Exposure to international markets and collaboration with cross-functional and external stakeholders.

• High-ownership environment with opportunities to contribute directly to product growth and business performance.

• Fast-paced setting offering opportunities for continuous learning and professional development.

• Competitive compensation and company benefits.

• Opportunity to work with global teams and participate in innovative projects shaping the future of digital finance.

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