The Challenge
Eulerity is a fast-growing martech founded by ex-Google, Facebook, and Yahoo leaders automating paid campaign management for franchises and SMBs. You'll own campaign delivery operations across Google, Meta, Display, and Video-defining processes, mentoring the team, and shaping how AI tools transform workflow efficiency.
Your Mission
Map current campaign delivery workflows, identify 3-5 critical pain points, and design process improvements with clear SOPs
Establish yourself as the GA4 authority-audit tracking implementation across key accounts, fix 2+ major measurement gaps, train team on best practices
Own and resolve 5+ escalated technical issues (tracking setup, GTM, Meta Events Manager) end-to-end, building confidence with internal teams and clients
Experiment with 2-3 AI/automation tools (LLM assistants, agentic workflows) to streamline reporting or monitoring; present findings and 1 implementation recommendation
Refine and document campaign delivery SOP, reporting infrastructure, and troubleshooting playbooks; reduce escalation resolution time by 25%
Build team technical capability: mentor 2-3 team members in GA4 mastery and complex tracking scenarios; establish monthly learning sessions
Lead cross-functional initiative to improve how Eulerity's platform is used operationally; influence 1-2 product/tool recommendations adopted internally
Scale AI tool adoption across team: integrate automation into 50%+ of recurring reporting/monitoring tasks; measure time saved and quality impact
KPIs You'll Own
Escalation Resolution Time
Average time from escalated technical issue to client resolution, targeting 25% reduction within 6 months.
Campaign Delivery Uptime
Percentage of client campaigns successfully delivered and monitored without critical tracking or measurement errors.
Team GA4 Competency Score
Internal assessment of team member proficiency in GA4 setup, debugging, and reporting; tracked quarterly.
Process Efficiency Gain
Time saved per week through AI/automation tooling adoption; tracked as cumulative hours recovered across team workflows.
Client Satisfaction (Escalations)
CSAT or NPS score specifically for escalated issues resolved, targeting 90%+ positive feedback.
Tools & Stack
Your Team
Your Manager
VP or Head of Technical Account Management (not specified)
Current Team
Technical Account Management team; offshore support teams also coordinated
New senior role-backfill or team expansion not stated
The Package
Salary
$130K-$160K base
Remote
On-site: New York City Metropolitan Area (FULL_TIME)
Benefits & Perks
Company Intelligence
Eulerity is a fast-growing martech founded by ex-Google, Facebook, and Yahoo leaders. The platform automates paid campaign planning, launching, and analysis across Google Search, Meta, Display, Video, and organic social for franchises and small businesses. Eulerity combines automation with human insight to help brands scale smarter, move faster, and grow stronger.
Customers
Franchises and small businesses
Culture
Ambitious, curious, and driven culture; emphasis on empowering individuals to lead, learn, and elevate peers.
Is This Role For You?
- You've spent 6+ years hands-on in digital marketing (agency or in-house) and 2+ managing teams-you live and breathe campaign operations
- You're a GA4 power user who debugs tracking issues and mentors others on measurement best practices confidently
- You're actively curious about AI and automation; you experiment with tools, stay current on emerging tech, and see how they solve real workflow problems
- You thrive on process design and solving escalated technical challenges; you enjoy collaborating with clients, vendors, and internal teams on complex problems
- You need remote flexibility or hybrid work-this is on-site in NYC; no exceptions mentioned
- You're burned out on campaign operations or hands-on technical troubleshooting; this role is deeply embedded in delivery ops
- You resist AI/automation or see emerging tools as hype; this company and role expect you to actively adopt and champion them
Interview Process
Not provided
Company did not include interview process details in job posting.
Ready when you are
Interested in this role?
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