The Challenge
Brand Networks powers Fortune 500 brands with influencer marketing and employee-generated content tech. You'll own revenue expansion across a SaaS portfolio, guiding clients from mid-market to enterprise through strategic account growth and product-led expansion.
Your Mission
Map 100% of current portfolio accounts; identify 3-5 high-confidence upsell opportunities tied to EGC or creator ecosystem gaps
Lead 15+ executive QBRs with C-suite stakeholders; establish cadence and success metrics for account health tracking
Build account plans with clear expansion roadmaps for 10+ strategic accounts; forecast next 12 months of net revenue retention
Onboard to Salesforce pipeline management; establish weekly forecasting cadence and visibility into expansion pipeline
Close $500K-$750K in expansion revenue through upsell, cross-sell, and new product adoption across portfolio
Increase net revenue retention (NRR) by 15-20% through proactive account optimization and multi-threaded relationships
Influence 2-3 product roadmap priorities based on customer insights; present findings to Product and innovation teams
Develop and scale a maturity assessment framework for influencer programs; position 5+ accounts for expansion tier upgrades
KPIs You'll Own
Net Revenue Retention (NRR)
Track expansion revenue, upsell, and cross-sell impact on retained customer base; target 120%+ annually.
Expansion Revenue
Dollar amount closed from existing accounts through upsell, cross-sell, and new product adoption.
Account Health Score
Composite metric combining engagement, product adoption, QBR attendance, and revenue trajectory.
Executive Engagement Rate
Percentage of accounts with active C-suite involvement in QBRs, strategy sessions, and growth planning.
Pipeline Conversion Rate
Win rate on identified expansion opportunities; target 40%+ close rate on qualified upsell/cross-sell deals.
Tools & Stack
Your Team
Your Manager
VP of Account Growth or Chief Revenue Officer (implied)
Current Team
Cross-functional: Client Solutions, Product, Sales, and Media Services teams
New role or expansion of existing account growth function
The Package
Salary
$140K-$180K base
Variable
Commission/bonus structure on expansion revenue targets (estimated 20-30% of base)
Equity
Likely; typical for director-level SaaS (1-2% range)
Remote
On-site in Chicago, IL; full-time
Benefits & Perks
Company Intelligence
Brand Networks (acquired by Augeo in 2023) is a leader in social media tech and influencer marketing. They power brands with BN Influencer (employee and fan advocacy), Aimy (conversational AI), and proprietary ad-tech solutions built on Meta, TikTok, Snapchat, and Pinterest platforms. Established 2006; serves Fortune 500 clients with 10+ years of media services expertise.
Founded
2006
Funding
Acquired by Augeo in 2023
Customers
Fortune 500 brands; enterprise clients across Amex, Meta, TikTok, X, Snapchat, Pinterest
Culture
Tech-forward, innovation-focused, multi-threaded collaboration across product, media, and platform partnerships
Is This Role For You?
- You've scaled SaaS accounts from $500K to $2M+ ARR and owned expansion revenue targets
- You speak both marketer and executive fluently—comfortable leading C-suite strategy conversations and QBRs
- You understand influencer marketing, creator ecosystems, or employee-generated content as growth levers, not just tactics
- You thrive with data-driven decision-making; you use Salesforce, forecasting, and pipeline discipline to drive accountability
- You want to shape product strategy and go-to-market; the voice of customer role excites you more than pure account servicing
- You're looking for remote flexibility; this is on-site in Chicago, IL
- You prefer transactional account management over strategic, executive-level partnership and expansion leadership
- You lack SaaS or social tech background; this role requires fluency in platform ecosystems and ad-tech tooling
- You're not comfortable with quota accountability or don't want expansion revenue tied to your compensation
Interview Process
Recruiter Screen
Background on SaaS account growth experience, expansion revenue track record, and influencer/creator marketing exposure
Hiring Manager (Director/VP Account Growth)
Deep dive on account strategy, QBR cadence, multi-threading tactics, and specific expansion wins from prior roles
Client Solutions + Product Cross-functional Round
Collaborative discussion on how you'd partner cross-functionally to identify expansion opportunities and influence product
Executive Round (SVP/C-level)
Strategic conversation on go-to-market vision, long-term customer strategy, and alignment with company growth roadmap
Offer + Reference Check
Reference calls from prior clients/managers on expansion revenue delivery and executive relationship-building
Interested in this role?
Apply now and hear back within days, not weeks.
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About Growth Marketing Roles
Growth marketers drive user acquisition, activation, and retention through data-driven experimentation. They sit at the intersection of product, data, and marketing — running A/B tests, building funnels, and scaling what works.