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Chef de Projet CRM H/F

Aime • Paris, France

Growth MarketingMid-levelHybridFull time€45K - €55K
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CRM StrategyEmail MarketingB2CHybrid Paris€45K-€55KCosmetics

The Challenge

Aime is a 27-person cosmetics brand looking for someone to own their entire CRM lifecycle—from acquisition through loyalty to reactivation. You'll drive email strategy, loyalty programs, and partnerships that directly impact LTV and growth in a fast-moving beauty brand.

Your Mission

First 3 Months
1

Audit and document current CRM strategy, flows, and A/B testing cadence; identify quick wins for campaign performance

2

Launch 2-3 optimized email campaigns with A/B tests across acquisition, retention, and reactivation segments

3

Map out loyalty program roadmap and define LTV improvement targets with baseline metrics

4

Establish weekly reporting dashboard with key CRM KPIs (open rate, click rate, conversion, LTV, CAC payback)

By 6 Months
1

Increase average order value by 15-20% through targeted loyalty program mechanics and segmented campaigns

2

Execute 3+ brand partnership collaborations to drive CRM list growth and engagement lift

3

Optimize email send strategy based on A/B test learnings; achieve industry-benchmark performance targets

4

Build reactivation campaign funnel targeting inactive customers; measure winback conversion and revenue impact

KPIs You'll Own

Email Open Rate

Target 25-30% as baseline; track by segment and campaign type to optimize subject lines and send times

Click-Through Rate

Measure creative and CTA effectiveness; aim for 3-5% depending on audience segment

Customer Lifetime Value (LTV)

Primary north star; track by cohort and segment to measure loyalty program ROI

Average Order Value (AOV)

Monitor uplift from upsell and cross-sell campaigns; target 15-20% growth year-over-year

Email List Growth Rate

Track net subscriber acquisition through campaigns, partnerships, and organic channels

Unsubscribe Rate

Keep below 0.5% to indicate healthy audience engagement and relevant messaging

Tools & Stack

KlaviyoPiwik (Analytics)Email Marketing PlatformA/B Testing ToolsCRM SoftwareGoogle AnalyticsSpreadsheets/Data Tools

Your Team

Your Manager

Digital Marketing – Growth Lead (implied)

Current Team

Embedded within Digital Marketing – Growth team; cross-functional with designers, copywriters, analytics

New role to scale CRM strategy

The Package

Salary

€45K-€55K base

Remote

Hybrid | Paris 3rd arrondissement | 2-3 days on-site expected

Benefits & Perks

Work with a 27-person fast-growing cosmetics brand in Paris
Ownership of full customer lifecycle strategy (acquisition → retention → reactivation)
Hands-on experimentation culture: test, iterate, optimize daily
Exposure to brand partnerships and community collaborations
Flexible hybrid arrangement in central Paris

Company Intelligence

Aime is a direct-to-consumer cosmetics brand focused on growth and customer engagement. With 27 team members, they're scaling through smart marketing automation and loyalty-driven retention. The brand emphasizes balancing performance metrics with brand identity.

Team Size

27

Culture

Test-and-iterate mindset; collaborative cross-functional teams; brand-conscious performance marketing

Is This Role For You?

For You If
  • You have 3-5 years of hands-on CRM experience at a consumer brand (beauty, fashion, DTC preferred)
  • You speak Klaviyo fluently and understand email segmentation, flows, and lifecycle automation
  • You love A/B testing and data-driven optimization; you measure everything and iterate fast
  • You're equally comfortable with spreadsheets, KPI dashboards, and creative briefs for designers
Won't Work If
  • You've only done CRM from an agency side; you need brand-side experience with full customer ownership
  • You're not fluent in English or lack intermediate French communication skills
  • You need a fully remote role; this is hybrid with 2-3 days per week in Paris required

Interview Process

1

Phone Screening

20-30 min call to assess CRM background, Klaviyo experience, and growth mindset

2

Case Study / Take-Home

Design a 3-month CRM strategy for a hypothetical cohort; present email calendar, KPIs, and A/B test plan

3

Team Interview

Meet with Digital Marketing – Growth lead and 1-2 team members; discuss collaboration style and past campaign wins

4

Final Conversation

Discussion with leadership on brand vision, growth roadmap, and role expectations; culture fit check

Interested in this role?

Apply now and hear back within days, not weeks.

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About Growth Marketing Roles

Growth marketers drive user acquisition, activation, and retention through data-driven experimentation. They sit at the intersection of product, data, and marketing — running A/B tests, building funnels, and scaling what works.

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