Analyst Relations & Customer Marketing Manager

We're looking for an Analyst Relations & Customer Marketing Manager to help tell the Constructor story to both industry analysts and our valued customers.

You'll lead our relationships with Gartner, Forrester, IDC, and other tier-1 firms, managing everything from briefings and evaluations to ongoing analyst engagement. You'll also create and run campaigns that ensure our customers know about our latest products and features as well as grow our customer advocacy program.

If you've thrived in the world of analyst relations, know what it takes to perform well in a Magic Quadrant or Forrester Wave, and want to gain traction with our current customers, this is the role for you.

Analyst Relations

Own the AR program end-to-end: annual strategy, briefings, inquiry management, evaluation cycles, and ongoing analyst engagementManage our presence in major analyst evaluations (Magic Quadrant, Forrester Wave, IDC MarketScape) — from submission strategy through final publicationBuild and maintain genuine relationships with tier-1 and tier-2 analysts, understanding what each analyst cares about and tailoring our engagement accordinglyLead briefing preparation: working across product, product marketing, and leadership to build crisp, evidence-backed narratives and prep executive spokespeopleMaintain an AR intelligence function — tracking analyst sentiment, surfacing relevant research, and feeding competitive and market insights back to product and go-to-market teamsCustomer MarketingDesign and run lifecycle campaigns that drive product and feature awareness among the existing customer baseBuild and execute adoption campaigns in partnership with Product and Customer Success that move customers from awareness to active usage of new and underutilized featuresProduce a steady cadence of customer stories across formats: written case studies, video, slide-ready summaries, and co-branded contentBuild and manage a customer reference and advocacy program — identifying, recruiting, and nurturing customer advocates without burning them outIdentify and develop upsell-ready customer segments — working with Product Marketing, CS and Sales to create marketing programs that convert engaged, high-adoption customers into expansion pipeline for additional productsRequirements

Required3+ years of experience in analyst relations, with direct ownership of analyst briefings and at least one full evaluation cycle (Magic Quadrant, Forrester Wave, or equivalent)Demonstrated ability to build and maintain relationships with industry analysts — not just schedule calls, but cultivate trust over timeExperience directly managing analyst briefings and managing Q&A without a handler in the roomStrong command of analyst firm processes, cadences, and relationship tiering across Gartner, Forrester, and IDCComfort working cross-functionally with product, sales, and executive stakeholders to gather input and drive alignmentPreferredExperience in customer marketing, customer advocacy, or reference program managementBackground in content creation — case studies, customer stories, or executive communicationsExperience working with CRM data (Salesforce) and customer lifecycle metrics (NPS, CSAT, expansion signals)

SkillsExceptional storyteller who turns product capabilities into crisp, compelling storiesDeep comfort with technical or complex products and familiarity with AI/ML fundamentalsExcellent project management and attention to detail, able to manage complex initiatives from concept to executionKnows how to get what they need from other functions, including Product, CS, Sales, and the executive teamA growth mindset with creativity, ambition, and a proactive approach to problem-solving and innovation.

MindsetAdaptable communicator who can shape the message to the audienceNurtures relationships over the long termComfortable with ambiguity and rapid changeEvidence and data-driven in communicationExcited by both deep strategy and fast hands-on executionBenefits

🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year💰 A competitive compensation package including stock options🌎 Fully remote team - choose where you live🛋️ Work from home stipend! We want you to have the resources you need to set up your home office💻 Apple laptops provided for new employees🧑‍🎓 Training and development budget for every employee, refreshed each year👪 Parental leave for qualified employees🧠 Work with smart people who will help you grow and make a meaningful impact

Diversity, Equity, and Inclusion at Constructor

At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.