The Challenge
TikTok is scaling its Solutions Engineering team to help agencies and partners unlock growth on the platform. You'll bridge technical and business worlds-architecting integrations, owning partner success, and shaping the API roadmap that powers the next generation of ad tech on TikTok.
Your Mission
Onboard 3-5 key strategic partners; build deep technical relationships and identify their core pain points with TikTok's current platform
Master TikTok's API surface, ad capabilities, and partner offerings-become the go-to technical expert for your assigned partner cohort
Ship 1-2 integration guides or technical trainings that unlock new use cases for partners
Document and escalate 5+ API improvement requests to product teams based on partner feedback
Grow partner cohort to 8-12 active relationships with measurable engagement (demos, integrations, revenue impact)
Launch 2-3 end-to-end integrations in collaboration with Ads product engineering; track adoption and partner NPS
Become subject matter expert on ad tech trends and competitive positioning; influence 1-2 major product roadmap decisions
Build repeatable playbooks for partner onboarding, technical enablement, and go-to-market that scale the team's impact
KPIs You'll Own
Partner Technical Engagement
Number of active integrations shipped, API calls processed, and partner-initiated technical consultations per quarter.
Partner NPS & Retention
Net Promoter Score from partner feedback and quarter-over-quarter retention rate of assigned partner relationships.
Product Advocacy Impact
Number of API improvement requests escalated and shipped; correlation between requests and partner revenue growth.
Time-to-Integration
Average time from partner request to production integration; goal is to reduce friction and accelerate partner go-live.
Tools & Stack
Your Team
Your Manager
Solutions Engineering Lead or Partnerships Director (not specified)
Current Team
New Solutions Engineering team being built out; cross-functional with Partnerships, Agency Leads, and Ads Product Engineering
New role; building out team capacity
The Package
Salary
$95K-$130K base
Remote
On-site in New York, United States
Benefits & Perks
Company Intelligence
TikTok is the leading short-form video platform with a global mission to inspire creativity and bring joy. With offices across LA, Singapore, NYC, London, and 8+ other cities, TikTok serves billions of users and is actively building out its business solutions to help agencies and SMBs capture growth opportunities.
Customers
Agencies, small-to-medium businesses, large enterprises in advertising and brand categories
Culture
Curiosity-driven, "Always Day 1" mentality, resilient problem-solving, emphasis on cross-functional collaboration and impact
Is This Role For You?
- You can code (Python, Go, Java, C++) and have shipped production quality code-you're not afraid to build and iterate fast
- You geek out on APIs, backend systems design, and ad tech; you understand the mechanics of how data flows through integrations
- You can translate technical complexity into clear language for non-technical partners; you enjoy stakeholder management and relationship building
- You're solutions-oriented and thrive in ambiguity-you see problems as leverage points to influence product and strategy
- You're based in or willing to relocate to NYC and embrace on-site collaboration
- You're looking for pure software engineering-this role is 50% technical, 50% relationship/enablement work
- You need remote flexibility; this is on-site in NYC with cross-functional in-person collaboration
- You have no experience with APIs, backend systems, or advertising technology; the learning curve is steep
Interview Process
Recruiter Screening
Initial conversation about background, coding experience, and interest in solutions engineering vs. pure engineering roles
Technical Assessment
Take-home coding challenge or live pair-programming session (Python/Go); design a simple API integration or system
Solutions Engineering Manager Interview
Deep dive on technical expertise, problem-solving approach, and how you'd communicate with partners; case study discussion
Cross-functional Panel
Meet with Partnerships, Ads Product Engineering, and possibly a key partner; assess collaboration style and communication clarity
Offer & Reference Checks
Verbal offer with references; onboarding timeline and NYC relocation support discussed
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Context
About Parcerias roles
Partnerships professionals build and manage strategic relationships that drive revenue — through channel partners, affiliates, co-marketing, integrations, or business development deals.