The Challenge
Real Chemistry is a global healthcare communications agency backed by deep scientific expertise and AI-driven insights. You'll architect the centralized operational engine that powers their growth machine across pharma and biotech clients.
Your Mission
Map current end-to-end growth workflows across intake, data collection, and cross-functional handoffs to identify 3-5 high-impact efficiency gaps
Implement a unified intake and process documentation framework adopted by New Business, Client Experience, and Capabilities teams
Establish weekly growth operations rhythm meetings with stakeholders and define 2-3 early-win process improvements to pilot
Build dashboard showing key metrics: opportunity pipeline velocity, data quality scores, and process cycle time reduction
Deploy scalable systems architecture connecting sales ops, technology, and data teams with 90%+ adoption rates
Reduce growth workflow cycle time by 25-30% through process optimization and automation
Create standardized governance model for ongoing process improvement with clear ownership and accountability across functions
Deliver quarterly operations health report to leadership with trend analysis, bottleneck resolution, and resource allocation recommendations
KPIs You'll Own
Growth Workflow Cycle Time
Days from opportunity intake to proposal delivery, benchmarked against team baseline and industry standards.
Data Quality Score
Percentage of CRM records meeting completeness and accuracy standards across all growth teams.
Process Adoption Rate
Percentage of cross-functional teams consistently using documented workflows and tools.
Operational Efficiency Gain
FTE hours saved month-over-month through process improvements and automation.
Stakeholder Alignment Score
Quarterly pulse survey measuring cross-functional team confidence in growth ops processes and communication.
Tools & Stack
Your Team
Your Manager
Real Chemistry Growth Leadership
Current Team
Cross-functional: New Business, Client Experience, Capabilities, Finance, Technology, Sales Ops
New role
The Package
Salary
$150K-$170K base
Remote
On-site at US offices (NYC, Boston, Chicago, Carmel, SF) or hybrid/remote within US, dependent on team needs
Benefits & Perks
Company Intelligence
Real Chemistry is a global healthcare communications and marketing agency serving pharmaceutical and biotech leaders. The company blends deep scientific expertise, human-centered creativity, and AI-driven insights to transform healthcare at scale. They're impact-obsessed, culture-first, and backed by strong client relationships in the life sciences space.
Customers
Top pharmaceutical and biotech companies
Culture
People-first, innovation-driven, impact-obsessed, Great Place to Work certified
Is This Role For You?
- You've optimized complex, multi-stakeholder operational workflows in healthcare or professional services environments
- You thrive in influence-without-authority roles and can drive adoption across siloed teams without direct reports
- You're comfortable with ambiguity early on and excited to build processes from the ground up
- You obsess over data quality, documentation, and creating scalable systems that compound over time
- You need to hire a large team immediately-this is about orchestration and optimization, not empire building
- You're looking for a purely hands-off strategic role; you'll be deep in execution and process detail daily
- You lack experience in regulated or complex B2B environments where operational rigor directly impacts revenue
Interview Process
Screening Call
Quick fit check on healthcare/ops background and understanding of the role scope
Deep Dive Interview
Case study: walk through a complex workflow you've optimized, metrics you tracked, adoption challenges you solved
Cross-Functional Panel
Meet stakeholders from New Business, Client Experience, Technology to discuss collaboration style and priorities
Leadership Conversation
Final discussion with growth leadership on 6-month vision and organizational fit
Ready when you are
Interested in this role?
Apply now and hear back within days, not weeks.
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About Growth Marketing roles
Growth marketers drive user acquisition, activation, and retention through data-driven experimentation. They sit at the intersection of product, data, and marketing — running A/B tests, building funnels, and scaling what works.