The Challenge
JPMorgan Chase owns 70+ million digitally-active customers across 6 lines of business. You'll lead product innovation for discovery and shopping experiences that drive new account growth across Chase.com and mobile-architecting the future of how customers find and select financial products.
Your Mission
Establish product vision and roadmap for growth experiences across digital channels, aligned with new account acquisition targets
Audit current discovery/shopping UX across 6 LOBs; identify quick wins and structural barriers to growth
Build alignment with cross-functional stakeholders (tech, design, data, research) and define success metrics for growth OKR
Coach product management team on customer-centric discovery methods and growth-first product development lifecycle
Launch 2-3 high-impact product features or experience enhancements tied to measurable account growth lift
Establish competitive differentiation in digital discovery vs. peers; implement personalization and agentic features roadmap
Own end-to-end performance dashboard tracking growth metrics by LOB, channel, and customer segment
Mentor product team to autonomously own their roadmaps and execute with minimal executive escalation
KPIs You'll Own
New Account Growth Rate (by LOB & Channel)
Incremental accounts opened via optimized discovery/shopping experiences on Chase.com and mobile.
Conversion Rate (Prospect → Customer)
% of prospects who complete product selection and open accounts within 30 days.
Product Feature Adoption
% of 70M digitally-active users interacting with new personalization/agentic features.
Customer Satisfaction (CSAT/NPS)
Net sentiment on discovery and product selection experience across channels.
Time-to-Product Launch
Cycle time from ideation to release; measured against JPM benchmarks.
Tools & Stack
Your Team
Your Manager
Senior leadership in Consumer Commercial Banking Platforms & Channels (assumed VP/SVP level)
Current Team
Multiple product managers reporting to you; cross-functional partners in tech, design, research, data/analytics
Backfill or new role overseeing growth OKR ownership
The Package
Salary
$280K-$380K base
Variable
Likely 30-50% bonus tied to growth targets and OKR delivery
Equity
Possible restricted stock or equity equivalent for strategic leadership roles
Remote
On-site in New York, NY (full-time)
Benefits & Perks
Company Intelligence
JPMorgan Chase is a global financial services leader with 70+ million digitally-active customers across retail banking, card, wealth, and commercial segments. The company operates at scale across web and mobile channels, serving all six lines of business in consumer and commercial banking. Digital product innovation is core to competitive advantage and customer acquisition.
Founded
1799
Team Size
300000
Funding
Public (NYSE: JPM)
Customers
70+ million digitally-active customers across 6 LOBs
Culture
Enterprise-scale, risk-aware, customer-centric; emphasis on innovation within regulated environment
Is This Role For You?
- You've led product teams at scale (10+ PMs) and shipped features that drove measurable growth or acquisition metrics
- You understand digital financial services, fintech UX patterns, and how customers discover/compare financial products
- You thrive in complex, multi-stakeholder environments and can influence without authority across tech, design, data teams
- You're obsessed with metrics: conversion funnels, user cohorts, A/B testing, and ROI-driven prioritization
- You need full remote or hybrid flexibility-this is on-site in NYC
- You're averse to regulated environments or slow decision-making cycles typical of enterprise banking
- You lack hands-on product management experience or have never owned a P&L for growth/acquisition outcomes
Interview Process
Screening Call
Recruiter confirms product background, growth experience, and interest in JPMorgan scale
Product Case Study
Walk through a past product you built/shipped-roadmap, metrics, trade-offs, learnings
Cross-Functional Panel
Interviews with director-level peers in tech, design, and data; assess collaboration and influence
Leadership & Strategy Round
Senior leader (VP/SVP) deep dive on vision for digital growth, fintech trends, and business acumen
Offer & Close
Compensation, start date, and onboarding into Consumer Commercial Banking Platforms & Channels
Ready when you are
Interested in this role?
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About Growth Marketing roles
Growth marketers drive user acquisition, activation, and retention through data-driven experimentation. They sit at the intersection of product, data, and marketing — running A/B tests, building funnels, and scaling what works.