Staff Product Manager - Agency Revenue Growth

Accountabilities:

• Own the product vision, strategy, and roadmap for agency revenue growth, driving measurable outcomes across SaaS mode, reselling, billing, and monetization flows.

• Design and evolve a unified agency experience that enables seamless onboarding, activation, monetization, and scaling of SaaS businesses.

• Define and manage end-to-end growth metrics, including activation, adoption, retention, expansion, churn, and overall revenue performance.

• Build and scale experimentation frameworks to continuously optimize user journeys and drive data-informed product decisions.

• Partner with Data Science, Analytics, and Engineering teams to develop customer health models, churn prediction systems, dashboards, and growth insights.

• Identify opportunities for product-led growth by analyzing user behavior, segmentation, and lifecycle patterns.

• Own the Voice of Customer through interviews, behavioral analytics, and retention studies, translating insights into product strategy.

• Collaborate with Engineering, Design, Marketing, Revenue, and Customer Success teams to align priorities and deliver high-impact initiatives.

• Drive continuous improvement of onboarding and engagement funnels to improve customer activation and long-term retention.

• Mentor product managers and contribute to the development of growth frameworks, experimentation culture, and product best practices.

Requirements

• 10+ years of product management experience with a strong focus on SaaS growth, platform products, or revenue-driving systems.

• Proven track record of improving activation, retention, engagement, and expansion metrics in complex product ecosystems.

• Deep understanding of SaaS business models, recurring revenue mechanics, and product-led growth strategies.

• Strong experience working with data science, analytics, and engineering teams to build measurement systems and growth insights.

• Expertise in defining product metrics, experimentation frameworks, and customer lifecycle KPIs.

• Strong analytical mindset with the ability to translate complex data into clear product decisions.

• Experience influencing cross-functional stakeholders and driving alignment in large, matrixed organizations.

• Excellent communication, storytelling, and leadership skills with the ability to engage both technical and non-technical audiences.

• Familiarity with reseller ecosystems, white-label SaaS platforms, or agency-focused products is a strong plus.

• Experience building or scaling growth dashboards, customer journey analytics, or experimentation platforms is desirable.

Benefits

• Opportunity to own a strategic, high-growth product area with significant global business impact.

• Remote-first work environment with flexibility and autonomy.

• Competitive compensation aligned with senior product leadership roles.

• Work alongside world-class teams across Product, Engineering, Data, Marketing, and Revenue functions.

• Strong culture of experimentation, data-driven decision-making, and continuous learning.

• Opportunity to shape how thousands of agencies scale recurring revenue businesses globally.

• High visibility role with direct influence on platform growth strategy and business outcomes.

• Access to modern tooling, data systems, and experimentation frameworks.

• Inclusive, collaborative, and innovation-driven work environment.

• Long-term career growth opportunities in a fast-scaling global SaaS organization.

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