Growth.Talent
J

Remote Customer Marketing Manager

Jobgether • California, United States

Growth MarketingPlenoOn-siteFull time$95K - $130K
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B2B SaaSRemote$95K-$130KEmail MarketingCustomer MarketingABMManager

The Challenge

You'll own the entire customer marketing engine for a growing B2B company—from ABM and lifecycle campaigns to customer advocacy programs that directly drive pipeline. This is a chance to build scalable systems that turn customers into your best salespeople.

Your Mission

First 3 Months
1

Audit and optimize existing email campaigns; implement segmentation strategy to improve open rates and click-through rates by 15%+

2

Define and launch customer advocacy program framework including case study process, reference management, and testimonial collection

3

Build email tech stack and automation workflows for ABM, lifecycle, and nurture sequences with clear performance baselines

4

Establish monthly reporting dashboard tracking pipeline impact, engagement metrics, and customer sentiment across all campaigns

By 6 Months
1

Execute full customer advocacy library with minimum 10 case studies, 25+ customer logos, and 50+ testimonials mapped to buyer personas

2

Drive measurable pipeline growth through email: achieve $2M+ in attributed pipeline from customer marketing programs

3

Launch integrated product launch campaigns for 2+ feature releases with coordinated email, advocacy, and content motion

4

Achieve email deliverability best-in-class metrics (95%+ inbox placement) and optimize nurture sequences for 25%+ conversion lift

KPIs You'll Own

Pipeline Influenced

Revenue influenced by customer marketing campaigns, tracked through UTM and closed-loop reporting

Email Engagement Rate

Combined open and click-through rate across all customer marketing email sends, benchmarked against industry standards

Customer Advocacy Participation

Number of active customer references, case study participants, and testimonial contributors as percentage of customer base

Cost Per Influenced Opportunity

Marketing spend divided by pipeline influenced to measure efficiency of customer marketing programs

Email Deliverability

Percentage of emails reaching inbox vs spam folder; critical for maintaining sender reputation

Tools & Stack

Email marketing platform (Marketo, HubSpot, or Klaviyo implied)CRM systemSalesforce or equivalentMarketing automation toolsGoogle Analytics / attribution softwareCase study/content management systemFigma or design toolsSlack or project management tools

Your Team

Your Manager

Not specified—likely VP Marketing or Chief Marketing Officer

Current Team

Content writers, brand/design team, product marketing, Sales team

New role or backfill—not specified

The Package

Salary

$95K-$130K

Variable

Performance-based incentives (amount not specified)

Remote

Fully Remote

Benefits & Perks

Flexible remote work arrangement
Health and wellness benefits
Generous vacation policy
Professional growth and development opportunities
Access to cutting-edge marketing tools and technologies
Collaborative and supportive team environment

Company Intelligence

Jobgether is a recruitment platform partnering with growth-focused B2B companies. This role is for a partner company (details undisclosed), but based on the brief, it's a scaling SaaS business with a need to professionalize customer marketing and leverage customer advocacy for pipeline growth.

Culture

Collaborative, fast-paced, strategic-thinking environment with emphasis on cross-functional ownership

Is This Role For You?

For You If
  • You've executed 6+ years of hands-on B2B email marketing campaigns (ABM, lifecycle, nurture) with proven pipeline impact
  • You're obsessed with metrics—you constantly test, measure, and optimize; gut feel isn't enough
  • You can juggle 3-5 workstreams simultaneously without losing sight of the bigger strategic picture
  • You thrive building programs from scratch—defining processes, workflows, and success criteria when nothing exists
  • You speak both marketing *and* sales language; you understand what Sales needs to close deals
Won't Work If
  • You're looking for a purely tactical email operator role; this requires strategic program ownership and cross-functional leadership
  • You need heavy structure and top-down direction; this role requires ambiguity tolerance and self-direction
  • You haven't directly influenced pipeline or revenue; this role is results-driven and requires demonstrated B2B marketing impact

Interview Process

1

AI-Powered Initial Screening

Jobgether's AI system evaluates your application against core role requirements and experience criteria

2

Shortlist Review

Top candidates are identified and shortlist shared with hiring company's internal team

3

Interviews & Assessments

Hiring company manages interviews, assessments, and final hiring decision (details managed by their internal team)

Interested in this role?

Apply now and hear back within days, not weeks.

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About Growth Marketing Roles

Growth marketers drive user acquisition, activation, and retention through data-driven experimentation. They sit at the intersection of product, data, and marketing — running A/B tests, building funnels, and scaling what works.

A/B testingFunnel optimizationSQL & analyticsPaid acquisitionProduct-led growth
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