Growth.Talent
J

Customer Marketing Manager REMOTE

Jobgether • New Jersey, United States

Growth MarketingPlenoOn-siteFull time$95K - $130K
Share
B2B SaaSRemote$95K-$130KEmail MarketingCustomer AdvocacyManagerFull-Time

The Challenge

A growth-focused B2B company needs someone to architect their entire customer communications engine—from email sequences to advocacy programs. You'll own the storytelling motion that turns customers into growth multipliers.

Your Mission

First 3 Months
1

Audit and map existing email infrastructure; establish segmentation strategy and baseline metrics for ABM, lifecycle, and nurture campaigns

2

Launch 3-5 high-impact drip sequences targeting key segments with documented open/click/conversion benchmarks

3

Build initial customer advocacy framework: identify 10+ reference customers, collect 5 case studies, establish testimonial process

4

Align all customer communications with product marketing messaging framework; establish brand voice guidelines for emails and content

By 6 Months
1

Achieve 25%+ lift in email engagement metrics (open rate, click-through rate, conversion rate) across all campaigns through A/B testing and optimization

2

Generate $500K+ pipeline attributed to email campaigns and customer advocacy programs; quantify ROI per campaign

3

Build proof-point library: 15+ case studies, 50+ customer quotes, customer logo assets supporting sales and product launch motions

4

Execute 2+ product launch campaigns with coordinated email, content, and customer stories; measure pipeline and brand lift impact

KPIs You'll Own

Email engagement rate (open/click/conversion)

Track performance across ABM, lifecycle, and nurture segments with targets for lift and benchmarking against industry standards.

Pipeline attributed to customer marketing

Revenue impact directly tied to email campaigns, advocacy programs, and customer-generated content.

Case study production and adoption

Number of stories created, sales utilization rate, and win influence data linking customer stories to closed deals.

Customer advocacy program health

Count of active references, testimonial submissions, win stories collected, and reference win rates.

Email deliverability and list health

Monitor bounce rates, spam complaints, and engagement decay; maintain sender reputation and list quality.

Tools & Stack

HubSpot or Marketo (email/marketing automation platform)Salesforce (CRM integration)A/B testing tools (native or supplemental)Customer story/case study platform (Testimonial, G2, etc.)Analytics/BI tools (Mixpanel, Segment, Looker, or similar)Google Sheets/Excel for campaign planningSlack (collaboration)Figma or Adobe Creative Suite (design collaboration)

Your Team

Your Manager

VP or Head of Marketing (likely reporting up marketing org)

Current Team

Cross-functional: content writers, brand/design team, sales enablement, product marketing, analytics

New role—building or expanding customer marketing function

The Package

Salary

$95K-$130K base

Variable

Performance-based incentives (likely 10-15% of base)

Remote

Full remote—no on-site requirement despite New Jersey HQ location

Benefits & Perks

Fully remote work arrangement
Health and wellness benefits
Generous vacation policy
Access to cutting-edge marketing tools and platforms
Professional growth and development opportunities
Collaborative, fast-paced team environment

Company Intelligence

Partner company recruiting through Jobgether (B2B SaaS, job/talent/hiring space implied). Growing organization scaling customer marketing to drive pipeline growth and brand advocacy. No public funding/headcount data provided.

Culture

Collaborative, fast-paced, values strategic thinking and ownership mentality

Is This Role For You?

For You If
  • You've run 6+ years of B2B email marketing campaigns (ABM, nurture, lifecycle) with real pipeline impact to show
  • You thrive owning big programs end-to-end: strategy → execution → measurement, without hand-holding
  • You're a storyteller who can extract customer wins and craft narratives that resonate with buyers
  • You're data-obsessed—A/B testing, segmentation, and continuous optimization are your default mode
  • You enjoy cross-functional collaboration and can translate between marketing, sales, product, and customer success
Won't Work If
  • You're looking for a purely tactical email coordinator role—this is strategic ownership of a revenue-generating motion
  • You need 100% structured processes and hand-holding; ambiguity and building from scratch stress you out
  • Your experience is agency-side or single-channel; B2B/SaaS customer marketing at scale isn't your background

Interview Process

1

Application screening

Jobgether's AI-powered system reviews your fit against core requirements; top candidates are shortlisted for the hiring team

2

Interviews and assessments

Managed by the hiring company's internal team (typical: phone screen, marketing director/VP round, potentially case study or campaign review)

Interested in this role?

Apply now and hear back within days, not weeks.

Get alerts for growth marketing jobs

Weekly email. Unsubscribe in one click.

About Growth Marketing Roles

Growth marketers drive user acquisition, activation, and retention through data-driven experimentation. They sit at the intersection of product, data, and marketing — running A/B tests, building funnels, and scaling what works.

A/B testingFunnel optimizationSQL & analyticsPaid acquisitionProduct-led growth
Browse all Growth Marketingjobs →