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Campaign Marketing and Operations Manager - TikTok Local Services

  • $130K - $165K
  • Seattle
  • Semi-senior
  • On-site
  • Full time
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Salary

$130K - $165K

Location

Seattle

Setup

On-site

Posted

1 month ago

B2COn-site$130K-$165KCampaign MarketingOperationsLocal Services

The Challenge

TikTok's Local Services is building the most trusted platform for local commerce at scale. You'll drive end-to-end campaign strategy across video, LIVE, search, and creator ecosystems to unlock GMV and merchant growth in a high-stakes, fast-moving environment.

Your Mission

First 3 Months
1

Map current campaign performance across Local Services products (POI, Video, LIVE, Search); identify top-performing levers and underutilized channels

2

Design and launch 2-3 pilot local service campaigns with clear success metrics (GMV, engagement, merchant CAC) tied to Q2 business targets

3

Establish cross-functional cadence with creator ops, product, and merchant BD; document content distribution strategy and resource requirements

4

Build campaign reporting dashboard with weekly KPI tracking (spend, ROI, merchant activation, user engagement) for stakeholder alignment

By 6 Months
1

Scale 2-3 successful pilots into regional campaigns; achieve $X million incremental GMV attributed to campaign efforts

2

Develop repeatable campaign playbook for seasonal events and merchant acquisition; document best practices for creator leverage and KOL partnerships

3

Negotiate and integrate 3-5 creator/KOL partnerships; measure content performance and refine targeting based on audience overlap and conversion data

4

Reduce campaign execution time by 30% through process automation and templating; increase campaign portfolio from 4 to 8+ active initiatives

KPIs You'll Own

Campaign GMV

Total gross merchandise value attributed to campaign initiatives; primary business driver for Local Services growth.

Merchant Activation Rate

Percentage of merchants enrolled in platform who participate in at least one campaign within 60 days.

Campaign ROI

Revenue generated divided by total campaign spend (marketing, creator payouts, product resources); target >3:1 minimum.

User Engagement Rate

Views, clicks, and conversions per campaign; measure content resonance across video, LIVE, and search surfaces.

Creator Content Quality Score

Proprietary metric combining engagement, conversion, and brand safety; informs future partnership decisions.

Tools & Stack

TikTok Analytics/Creator StudioGoogle Sheets/ExcelData visualization (Tableau or Looker)Project management (Asana, Jira, or Monday.com)SlackCRM/CMS for merchant management

Your Team

Your Manager

Local Services Marketing Director or VP (implied from org structure)

Current Team

Cross-functional: creator operations, product, merchant business development teams; unclear if dedicated marketing ops team exists

New role backfill; likely expansion of Local Services go-to-market function

The Package

Salary

$130K-$165K base

Variable

15-25% bonus tied to campaign GMV/ROI targets

Equity

Likely RSUs (TikTok/ByteDance employee standard); not specified

Remote

On-site in Seattle, WA (no remote option mentioned)

Benefits & Perks

Health, dental, vision insurance with employee/dependent coverage
401(k) matching and equity grants
Paid time off and parental leave
Professional development budget and career mentorship
Commuter benefits and fitness subsidies

Company Intelligence

TikTok is the world's leading short-form video platform with 1B+ users globally. The Local Services vertical connects merchants, creators, and consumers to enable discovery and transactions for services (beauty, dining, fitness, etc.). HQ in Los Angeles and Singapore with offices across major markets.

Customers

1B+ individual users; hundreds of thousands of merchants and service providers

Culture

"Always Day 1" mindset; emphasis on creativity, rapid iteration, cross-cultural collaboration, and embracing challenges as learning opportunities.

Is This Role For You?

For You If
  • You've run 5+ end-to-end campaigns tied to measurable revenue/GMV outcomes in e-commerce, marketplace, or lifestyle verticals
  • You're fluent in data analysis and can translate KPIs into strategic decisions without needing hand-holding from analytics teams
  • You thrive in ambiguity and can coordinate across product, creator, and merchant teams without formal authority
  • You're obsessed with TikTok as a platform and understand creator economics, content virality, and short-form video dynamics
Won't Work If
  • You need remote flexibility; this role is 100% on-site in Seattle with no work-from-home arrangement
  • You prefer predictable, stable roles; TikTok's Local Services is fast-moving, high-pressure, and requires constant iteration
  • You lack hands-on campaign execution experience or have only managed campaigns at a strategic/planning level without P&L ownership

Interview Process

1

Initial Screen

Recruiter alignment on background, campaign experience, and motivation for Local Services role.

2

Marketing Manager Round

Case study: walk through a past campaign from ideation through post-mortem; focus on decision-making and learnings.

3

Director/VP Round

Strategy discussion: how you'd approach Local Services campaigns; questions around GMV targets, creator strategy, and resource prioritization.

4

Cross-functional Panel

Conversations with product lead and creator ops stakeholder; assess collaboration style and understanding of platform mechanics.

5

Executive Round (if progressing)

SVP or above; final culture/mission fit and compensation alignment.

Ready when you are

Interested in this role?

Apply now and hear back within days, not weeks.

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Context

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