The Challenge
TELUS Digital is a billion-dollar digital consultancy building marketing stacks for enterprise clients worldwide. You'll lead teams implementing Adobe Experience Platform for complex B2B integrations, turning data into measurable client wins.
Your Mission
Lead 2-3 client discovery engagements to map Adobe Experience Platform opportunities and define implementation scope
Onboard and coach your project team on AEP best practices; establish weekly sync cadence with key stakeholders
Deliver first client training workshop on Adobe tools; document optimization recommendations with baseline metrics
Audit existing client MarTech stacks; identify quick wins for campaign performance (email, push, CJA analytics)
Ship 3-4 full Adobe Experience Platform implementations; track adoption rates and campaign performance lifts
Build repeatable playbooks for client onboarding, training, and ongoing optimization across the team
Grow client NPS by 15+ points through proactive advisory on personalization and data strategy
Mentor 2-3 junior team members on Adobe tools and client-facing execution; establish mentorship cadence
KPIs You'll Own
Client Implementation Success Rate
% of Adobe Experience Platform projects delivered on-time and meeting adoption targets within first 90 days
Campaign Performance Lift
Average improvement in email open rates, push engagement, and conversion rates post-AEP implementation
Team Utilization & Billable Hours
% of team capacity allocated to billable client work; aim for 75%+ utilization
Client Retention & Upsell Revenue
% of clients renewing engagements; total ARR growth from new Adobe services (CJA, AJO, RT-CDP)
Tools & Stack
Your Team
Your Manager
Not specified; likely VP or Director of Digital Marketing Services
Current Team
Project managers, Adobe specialists, implementation engineers (team size TBD)
Manager backfill or new growth hire to scale TELUS Digital's Adobe practice
The Package
Salary
$130K-$160K base
Remote
Hybrid: flex options across Boston, MA; Charlottesville, VA; Durham, NC; Columbus, OH. 10-15% client travel expected.
Benefits & Perks
Company Intelligence
TELUS Digital is an award-winning digital consultancy and the digital division of TELUS, one of Canada's largest telecom providers. They design and deliver transformative customer experiences across eight service lines (digital product, marketing, data & AI, strategy, cloud, QA, etc.) with global teams spanning North America, South America, Central America, Europe, and APAC.
Customers
Enterprise and mid-market brands across industries; TELUS parent company also a customer
Culture
People-first, agile, innovation-driven; emphasis on client success and cross-functional collaboration
Is This Role For You?
- You've led Adobe Experience Platform implementations or managed teams executing MarTech integrations at scale
- You thrive translating client business goals into technical roadmaps; you speak both stakeholder and engineer
- You're comfortable with 10-15% travel and hybrid work across multiple office locations
- You want to own P&L responsibility for client engagements and build a repeatable service practice
- You're purely a practitioner (IC) looking to stay hands-on technical; this role is 60% management, 40% execution
- You lack real Adobe Experience Platform or modern CDP/MarTech stack experience; you need to hit the ground running
- You need 100% remote work; this role requires flexibility across 4 US offices and occasional client site visits
Interview Process
Initial Screening
Recruiter call: background, Adobe experience, leadership history, travel flexibility
Technical Deep Dive
Interview with Director or VP: Adobe Experience Platform use cases, client project walk-through, MarTech architecture questions
Leadership & Culture Fit
Interview with peers or senior team lead: team management style, stakeholder communication, handling difficult clients
Client Scenario
Take-home or real-time: design an AEP implementation roadmap for a hypothetical client brief; present findings
Final Round
Executive interview with VP of Services or CMO: strategic vision, growth opportunities, TELUS Digital fit
Interested in this role?
Apply now and hear back within days, not weeks.
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About Growth Marketing Roles
Growth marketers drive user acquisition, activation, and retention through data-driven experimentation. They sit at the intersection of product, data, and marketing — running A/B tests, building funnels, and scaling what works.