Director, AI Operations & Marketing Transformation

Accountabilities:

Lead the transformation of marketing operations into an AI-enabled, workflow-driven organization while ensuring practical execution across teams and systems. Responsibilities include:

• Defining the future operating model for marketing, including evolving roles, skills, workflows, and organizational design in an AI-native context

• Translating transformation strategy into clear narratives, roadmaps, and executive-level communication materials for leadership alignment

• Partnering with senior marketing leadership to drive cross-functional alignment and ensure execution consistency across teams

• Designing and managing human-AI workflows, including defining automation boundaries, human-in-the-loop processes, and handoffs

• Owning AI operations across marketing systems, including agent performance, workflow reliability, output quality, and cost efficiency

• Establishing governance frameworks for AI usage, including approval structures, model usage standards, and decision rights

• Building evaluation systems, feedback loops, and performance metrics to continuously improve AI-driven marketing outputs

• Leading rollout and adoption of AI-enabled workflows, ensuring successful change management and sustained organizational adoption

• Prioritizing feature development and shaping the AI product roadmap in collaboration with technical teams

• Measuring and reporting transformation impact, including adoption rates, workflow efficiency, and business outcomes

Requirements: This role requires deep experience at the intersection of marketing transformation, strategy, and AI-enabled operating models, with strong ability to bridge executive vision and operational execution. The ideal candidate is both a strategic thinker and a hands-on builder who understands marketing systems and modern AI capabilities.

• 15+ years of experience in strategy, consulting, marketing operations, or transformation leadership roles

• Proven track record of leading large-scale organizational or functional transformation with measurable outcomes

• Strong understanding of marketing functions including demand generation, content creation, campaign execution, and performance measurement

• Hands-on experience driving change management, including stakeholder alignment, adoption, and behavioral change across teams

• Strong technical fluency with AI, agentic systems, and workflow automation tools, with ability to engage in system-level discussions

• Product thinking mindset with ability to identify priorities, define requirements, and shape development roadmaps

• Exceptional communication and storytelling skills, with ability to influence senior executives and operational teams

• Experience working in ambiguous, fast-moving environments with a builder-operator approach

• Strong analytical and governance skills, including performance tracking, reporting, and operational control frameworks

• Preferred background in consulting, B2B technology, or marketing/AI transformation initiatives

Benefits:

• Competitive base salary with performance-based bonus eligibility

• Long-term incentive opportunities including equity grants

• Comprehensive medical, dental, vision, and mental health coverage

• Flexible time off, paid holidays, and parental leave programs

• Strong focus on learning, leadership development, and career growth opportunities

• Employee wellness programs and mental health support resources

• Inclusive, collaborative global work environment

• Exposure to cutting-edge AI transformation initiatives at enterprise scale

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1