Associate Director, Global eCommerce & Marketing

Accountabilities

• Define and govern the global digital commerce and marketing technology ecosystem, including CMS, eCommerce platforms, search, localization frameworks, and MarTech integrations, ensuring scalable and secure architecture across regions.

• Act as technical lead for major digital transformation initiatives such as platform migrations, global rollouts, and capability expansions, translating business requirements into executable solution designs.

• Partner with marketing, sales, product, and engineering stakeholders to align roadmaps, manage dependencies, and ensure delivery execution supports long-term digital and commercial objectives.

• Oversee vendor and technology partner relationships, ensuring alignment with enterprise architecture standards, performance expectations, and strategic roadmap priorities.

• Provide escalation support for complex production issues, cross-platform defects, and operational challenges while ensuring stability and continuity of digital services.

• Lead, mentor, and develop architects, engineers, and product professionals, fostering consistency in architecture practices, knowledge sharing, and technical excellence.

Requirements

• 8+ years of experience in digital platforms, eCommerce, CMS, and MarTech ecosystems, ideally within complex global or multi-regional enterprise environments.

• Strong hands-on experience with Agile methodologies, including planning, prioritization, and delivery of large-scale software or digital initiatives.

• Deep understanding of modern digital architecture, including SaaS platforms, integrations, eCommerce solutions (e.g., Shopify Plus), and marketing technologies.

• Proven experience leading global or multi-language digital rollouts, ensuring consistency across localized and centralized content and platform governance.

• Strong cross-functional leadership skills with the ability to influence technical and non-technical stakeholders and translate complex architecture into clear business value.

• Experience with DevOps, CI/CD practices, enterprise-scale delivery models, and working within structured frameworks such as SAFe is an asset.

Benefits

• Competitive annual base salary ranging from $166,000 to $216,000 CAD, with potential bonus and incentive compensation based on performance.

• Comprehensive benefits package including medical, dental, vision, disability coverage, and life insurance.

• Retirement savings support and long-term financial security programs.

• Paid time off, statutory holidays, and flexible leave options.

• Tuition assistance and continuous learning support for professional development.

• Opportunity to work on large-scale global digital transformation programs with significant enterprise impact.

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