Cresta
Enterprise AI for contact centers. Real-time coaching and conversation intelligence at scale.
Founded
2017
Team size
201-500
Funding
$276M total
Industry
AI / SaaS
Famous for
What Cresta is known for
- Powers real-time agent coaching across Alaska Airlines, Cox, and Intuit contact centers.
- Conversation intelligence platform that analyzes live calls to surface coaching moments instantly.
- Raised $276M to scale AI agents and human-in-the-loop contact center operations.
For growth marketers
What it's like to work at Cresta
Series C+ / 440 employees / enterprise motion with expansion and retention focus. Growth challenges center on land, expand, and product-led adoption within large contact center operations. You'd own acquisition strategy across verticals and expansion playbooks for existing accounts. Team operates in a scaled environment with established product-market fit.
About
In their own words
Enterprise AI platform for contact centers. Real-time agent coaching, AI agents, and conversation intelligence. Used by Alaska Airlines, Cox, Intuit. 440 employees.
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