Dynamics 365 CRM Engineer

Who We Are:

CompTIA is a leading voice and advocate for the $5 trillion global information technology ecosystem; and the estimated 75 million industry and tech professionals who design, implement, manage, and safeguard the technology that powers the world’s economy.

Through education, training, certifications, philanthropy and market research, CompTIA promotes industry growth; the development of a highly skilled workforce and a commitment to creating an environment where innovation happens, and the opportunities and benefits made possible through technology are available to all.

Scope Summary:

The Dynamics 365 CRM Engineer will play a key role in designing, building, and supporting custom Dynamics 365 CE (Sales/Service) application and integrations across the enterprise. You’ll collaborate with internal stakeholders to translate business needs into robust technical solutions that drive efficiency and improve outcomes across the organization.

Essential Duties and Responsibilities:

• Design, develop, and customize solutions within Microsoft Dynamics 365 CRM CE (Sales/Service).
• Build and maintain Power Platform components, including Power Apps, Power Automate, Dataverse, and Power BI.
• Develop custom plugins, workflows, and integrations using C# and .NET.
• Integrate Dynamics with internal and external systems via REST APIs and Azure-based services.
• Collaborate with business analysts, testers, and stakeholders to define requirements and deliver high-quality solutions.
• Support ongoing system maintenance, troubleshooting, and enhancement of the Dynamics ecosystem.
• Own technical delivery of CRM development work — not configuration.
• Other relevant tasks, duties, or special projects as assigned

Key Performance Metrics:

• Productivity: Help build products to be proud of; Deliver what has been committed; Work through complex issues appropriately and seek help in a reasonable time; Help others achieve their productivity goals
• Teamwork: Participate in sprint planning, and provide good estimates; Participate in the pull request process; Participate in weekly peer-to-peer training; Participate in retrospectives
• Communication: Provide valuable information in team stand-ups; Provide visibility on owned work items; Communicate work blockers

Skills and Qualifications:

• Proven experience developing within Microsoft Dynamics 365 CE (Sales/Services).
• Strong knowledge of the Power Platform (Power Apps, Power Automate, Dataverse).
• Proficiency in C#, .NET, and SQL Server for backend customization and integration and JavaScript/TypeScript for front end.
• Experience developing plugins, workflows, and custom connectors.
• Understanding of Azure services such as Azure Functions, Logic Apps, Service Bus and DevOps.
• Excellent problem-solving and communication skills, with the ability to liaise across technical and business teams.
• Familiarity with Agile methodologies and full software development lifecycle best practices.
• Microsoft D365 F&O and Dual write experience is a plus.
• Ability to quickly learn new systems and tools.
• High degree of initiative and timeliness in delivering work output.
• Ability to communicate clearly and work well in a team environment.
• Ability to analyze and solve complex problems.

Education and/or Experience:

• 8+ years of direct experience in related field
• Degree highly preferred but not required for the role

Why Join Us:

We're a team of driven, creative problem-solvers who are passionate about empowering people to realize their full potential. We foster a collaborative and inclusive culture where ideas are welcomed, growth is encouraged, and success is celebrated. We're not just looking for employees, we're looking for partners who share our vision and are eager to contribute to our purpose. If you're ready to unlock your potential and reach new heights, join us today.

Our team works hard and we recognize the importance of taking care of our own. We offer our employees a comprehensive suite of benefit offerings including:

• Health, Dental, and Vision Insurance & FSA/HSA Plans
• Performance bonus up to 15% of base salary
• Unlimited PTO & 15 Paid Holidays
• Flexible Schedules & Summer Hours
• 12 weeks of Paid Parental Leave
• Sponsored Costco or Sam’s Membership
• 401K Retirement Plan with 6% company match
• Spot Bonuses for going above & beyond
• Tuition Reimbursement
• Home Office Allowance
• Wellness Reimbursement
• Student Loan Repayment
• Broadband Stipend
• Expected compensation based on experience and qualifications – $135,000 – $145,000